Operation Training Delivery Partner

6 months ago

Hounslow, United Kingdom IAG Cargo Full time

**OUR BUSINESS**

Looking for a challenge in one of the world’s largest airfreight logistics organisations and a FTSE 100 company?

At IAG Cargo we are in the business of moving things. Every day we help keep the world’s economy turning. From sustaining communities by getting their produce to market to transporting life-saving medicines wherever they’re needed, we move cargo that positively impacts society through our global network. And because we do all this with intelligence and accountability, we are a trusted partner to customers all over the world. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

As the logistics and cargo brand of the International Airlines Group, you will work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. We have a vision to be a logistics business that is keen to learn, quick to adapt and trusted to deliver. To put our people and our customers at the heart of what we do, with values that underpin our business. By working with collaborative actions, heartfelt pride, determined attitudes and a curious mind, we are creating an inclusive business that works for its customers and its colleagues around the globe.

**Purpose of the Role**

**Key Accountabilities**
- Deliver engaging and interactive training to colleagues in accordance with the IAG Cargo core mandatory syllabus and the industry regulators, mandatory, regulatory and legislative curriculum to ensure compliance.
- Utilise a variety of instructional techniques and delivery methods to accommodate diverse and inclusive learning styles.
- Collaborate with internal/external stakeholders, regulatory bodies and Subject Matter Experts to ensure training content is accurate, accessible, up-to-date and aligned with appropriate governing legislation.
- Manage and interpret learning data for business areas, through our learning management system.
- Proactively support the business in managing training compliance through regular communication.
- Ensure all training records and certifications are maintained in line with regulatory specifications and internal requirements.
- Coach, support, advise and implement in all aspects of the projects cycle.
- Review and develop existing training interventions with a continuous improvement mindset them to make them effective and innovative, documenting changes in line with change control documentation.
- Support in the Mentoring and Coaching of others to ensure the highest level of standards and consistency are achieved throughout the group.
- Role model the company values and celebrate success within the team.
- Communicate achievements and develop a proactive and motivating mindset within the teams through regular performance discussions.
- Manage relationships with internal and external suppliers on all aspects of learning and development. This includes the regular assessment of training providers and costs effective alternative solutions, coordination of training, delivery, attendance, certifications, and reporting.
- This role will include occasional global business travel.

As part of our workforce you will receive a competitive salary as well as access to a variety of our excellent benefits including Bonus, 26 days holiday, DC pension scheme, flight benefits, discounts with many high street retailers, good development prospects and the opportunity to be included in the annual incentive scheme.

We are one of the world's largest cargo carriers, come and be part of it.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Store discount

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Work Location: Hybrid remote in Hounslow, TW6 3AQ

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