Receptionist

3 weeks ago


Wakefield, United Kingdom Service Care Solutions - Criminal Justice Full time

Service Care Solutions are looking for a receptionist to work within the West Yorkshire Police on a 3-Month contract.

**Location**:Wakefield

**Job Role/Purpose**:
To provide an efficient and effective reception service for visitors to Force premises to ensure that they are dealt with promptly, efficiently, and courteously and to provide a typing service where requested.
- Lead by example and behave in line with the Police Code of Ethics and Force Purpose and Values, taking appropriate action to ensure that all your team members do likewise.
- Ensure that all visitors are dealt with in a helpful, courteous, and efficient manner and are issued with their visitor's passes as required.
- To be responsible for the issue of ID Cards to visitors in line with Force/local Policies and administer relevant processes to maintain security.
- Manage and maintain keys and access cards to ensure access is available to authorised personnel and maintain security.
- Provide typing support as and when required to assist the department.
- Provide clerical support as directed by Line Management to assist Administration Staff.
- Monitor and control access to premises to cover for absence by the Security Attendant and maintain liaison with site security (where applicable) to maintain continuity.

**Work Experience**:

- Basic Typing and administrative skills Essential.
- Previous reception experience.
- Ability to adhere to security procedures.
- Ability to deal with a large volume of visitors at once, whilst adhering to security procedures and differing requirements.
- Is prepared to work flexible hours.
- Willing and able to undergo personal and financial vetting checks.

**Desirable Skills**:

- Basic knowledge of relevant departments.
- Basic knowledge of relevant IT systems.
- Basic knowledge of local parking arrangements.
- Successfully completed Customer Care Training Course.
- Detailed knowledge of alert status & relevant security, parking, and access policies.
- Has successfully undertaken minute taking if required by the Department.



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