Admin Officer/receptionist
2 months ago
19th July 2023
**Location**: Wakefield
**Duration**: Contract/Temp
- LinkedIn- Facebook- TwitterMultitask Personnel are working with a local authority client who offer a range of services to the Wakefield area.
We’re recruiting for a PT Admin Officer/Receptionist in South Kirby This role is part time working 22.5hrs per week.
The purpose of the role is to provide an effective and high-quality reception and administrative support service, ensuring customers, visitors and contractors receive high levels of customer support on arrival at the local authority base in South Kirby.
Responsibilities are (but not limited to)
- To act as a first point of contact for users and visitors to buildings, dealing independently with routine enquiries and requests for information from a range of colleagues, partners and members of the public, working within the Councils Customer Care policy and displaying a can-do attitude.
- To provide an effective reception and administrative business support service by providing a range of administration tasks which includes answering telephone enquiries, data input, typing, diary management, photocopying and producing correspondence.
- Deliver and maintain a caring, efficient and welcoming customer service environment by responding to customer and visitor’s needs, ensuring all signing in and out of the building, providing visitor badges.
- Co-ordinate calendars for conference and training room bookings.
- Arrange meetings on behalf of Support Services Managers and booking appointments in calendars and supporting with administrative tasks as directed.
- To contribute to the maintenance of effective communication systems by both receiving and giving accurate messages/information to all levels of colleagues, partners and members of the public.
- Ensure that office equipment (multifunctional devices, telephones etc) is functional, mending minor faults and reporting major faults.
- Dealing with incoming and outgoing post.
- Undertake scanning and indexing of documents in line with service requirements.
- Provide administration cover for other Reception / Administration staff when required.
- Provide support to building manager, to maintain health and safety of all building users; including but not limited to; car registrations; fire marshals; first aiders; weekly fire alarm testing etc.
- To report accidents and incidents, near misses; complaints; following Council procedures.
- Ensuring stationery supplies for stock / stationery from catalogues and liaise with suppliers.
**Experience**:
- Experience in a customer facing role.
- Experience of working as part of a team and working on own initiative.
- Experience of communicating confidently with staff from various levels, partners and with the public.
- Experience of IT systems relating to the role e.g., Microsoft Office.
- Relevant experience of working within a similar function. Experience of delivering a service to meet the needs of internal and external customers and meet tight deadlines.
- Ability to take minutes.
Hours are 8am-3.30pm Mon to Weds
Pay rate is £11.18ph
Immediate start available.
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