Ground Transport Consultant

3 weeks ago


Blackpool, United Kingdom NST Travel Group Full time

_**Location**:_ _Discovery House, Blackpool, Lancashire. _
- **Salary**:_ _£22,500 per annum _
- **Hours of work**:_37.5 hours per week - Monday - Friday - one hour lunch

NST Travel Group, part of the PGL Beyond, are specialists in delivering unforgettable educational trips for schools and students - taking them on enriching adventures all across the globe

We are currently looking for a Ground Transport Consultant to join our team.

**THE ROLE**

As Ground Transport Consultant, you will be responsible for booking all ground transport services for all brands by ensuring the accurate and efficient processing of travel related requests to support the effective management of customer bookings and travel requirements.

Reporting to our Ground Transport & Accommodation Team Leader, your responsibilities will include but not limited to:

- Booking all ground transport services including rail, ferry and coaching
- Liaising with suppliers to book services and agree prices
- Updating system details with accurate information.
- Supporting our operations and sales departments with advice on travel
- Dealing with on tour issues in a timely manner

**IS THIS YOU?**

To be considered for the role, the following skills and experience are essential:

- Minimum 12 months in a similar role within the travel industry
- IT Literate with knowledge and experience of using MS products (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Strong accuracy and attention to detail
- Strong organisational skills with the ability to manage multiple tasks concurrently
- Passionate about customer service - strong willingness to deliver excellent customer service and flexibility to meet client requirements

**What We Offer..**
- A generous benefits package including birthday leave, pension with life assurance.
- A huge range of employee rewards, discounts and perks for hundreds of retailers as part of our rewards gateway scheme, and free/discounted PGL holidays.
- Health and wellbeing support through our Employee Assistance Programme, mobile app, health cashback plan and financial wellbeing platform.
- Enhanced Family friendly policies
- 20 days holiday rising to 25 days holiday after 1 years’ service plus bank holidays Further annual leave increases with length of service and purchase if you need it
- Office Closure over Christmas and No weekend working

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 1 year (preferred)
- Travel Industry: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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