Administrator (Ft)

2 weeks ago

Nottingham, United Kingdom Quality Service Recruitment Full time

A fantastic opportunity for an Administrator to work full time hours

Responsible for Key Customer Accounts.

To be proactive always and communicate well to all levels of the business.

**Daily Tasks**:

- Dealing with customer queries
- Liaising with sales, operations and accounts department
- Issuing credits to accounts
- Provide support to the Operations and Sales team ensuring full customer satisfaction
- Ensure the efficient processing of customer orders
- Effectively handle customer complaints and ensure timely responses to such complaints

**Responsibilities**:

- Looking after Key Customer Accounts
- Offering outstanding customer service always
- Offer alternative products if the stipulated one is not available
- Understanding the product and delivering product advice, guiding selection and usage
- Becoming a contact for specialist technical queries
- Responsible for checking orders are inputted accurately on the system

**Hours / Days**:Working Monday - Friday. Starting at 08:30 until 17:00 on a Friday finish at 16:00

**Skills**:

- Basic PC, including Microsoft Office
- Attention to detail and accuracy
- Ability to work to strict deadlines
- Proactive approach
- Clear communicator
- Use of carrier tracking systems via internet

**Experience**:

- At least 6 months experience based in sales
- Experience with order processing

**About Quality Service Recruitment**:

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