Supporter Care Co-ordinator

2 weeks ago


Johnstone, United Kingdom St Vincent's Hospice Full time

**Looking for an exciting role where every day is different and you get to engage with amazing supporters and our local community?**

**Then join our experienced and passionate Fundraising Team, raising vital funds for the care St Vincent’s Hospice provides to families in Renfrewshire and adjoining North Ayrshire.**

**We are seeking a Supporter Care Co-ordinator to join our team, and act as a first point of contact for all fundraising enquiries.**

You will deliver exceptional customer service to anyone who contacts us and you will be the first point of contact for all supporter/donor queries.

You will make sure our supporters are left feeling informed, valued, and excited after speaking to us, so that their experience is second to none, leaving them feeling valued and committed to ongoing support.

Working closely with the Fundraising & Finance Teams, you will be responsible for maintaining accurate database records and carrying out daily tasks which are essential to our fundraising stewardship.

If you enjoy delivering fantastic customer service within a fast-paced working environment and you can help us meet our goal of delivering an excellent supporter experience, every time, **we look forward to hearing from you**.

**Hours: 37.5 per week**

Salary £24,000 per annum

**OR**

2. Submit your CV, along with a cover letter explaining why you are interested in this role

After interview, the successful applicant will be appointed following suitable references, occupational health screening, and PVG check.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: SCC001


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