Eye Care Liaison Officer

5 months ago


Derry, United Kingdom RNIB Full time

**Job Title**: Eye Care Liaison Officer (ECLO) Job Level: M3 Directorate: Services Department: Eye Clinic Support Service Location: Northern Ireland (WHSCT Ophthalmology service area) Type of Contract: Maternity cover Hours: 35 per week Reports to: Service Manager Purpose of Job: In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within hospital settings, in community locations and via telephone or digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence. You will be critical in developing referral pathways and partnerships with Statutory and Third Sector partners, NHS Eye Care Services and community-based partners to develop referral routes, relationships and partnership working to support the needs of people living with a sight condition in Northern Ireland.

**Financial Responsibility**: No budget responsibility. Decision Making Responsibility: Required to make judgements and to solve problems within discipline and within defined area. Main Accountabilities: 1. Provide advice, information, practical and emotional support, to people of all ages affected by sight loss.

2. Provide a person-centred screening of needs by telephone, in person and via digital platforms, ensuring those affected by sight loss feel more confident about where and how to get support, advice and guidance, signposting and referring patients to a wide range of services and organisations, as identified in the screening of needs. 3. Develop positive working relationships to establish and maintain referral routes with a range of health, statutory and third sector organisations.

4. Provide basic visual awareness training to eye clinic staff and others as required. 5. To provide information and guidance on the certification and registration process for people with sight loss.

To support eye clinic staff with the processing of the Certificate of Visual Impairment (CVI) 6. Maintain an up-to-date and comprehensive information resource relating to services available for people with sight loss. 7. Support patient's, family and carers with advice on falls prevention and refer to available services where appropriate.

8. When needed, act as an advocate for patients to navigate the complexities of the sight loss pathway to ensure they receive appropriate services. 9. Collate and maintain accurate patient records and input quality data using multiple IT systems.

Undertaking high-quality case recording in line with the highest standards and best practice principles and ensuring compliance with all GDPR and information governance policies and procedures. 10. Engage patients, their family members or carers to gather feedback on the ECLO service. Positively contribute to RNIB evaluation, monitoring and continuous improvement of the service.

11. Attend clinical audit meetings, steering groups, forums and other events to promote the benefits of the service. 12. Positively contribute to a range of local and national ECLO team meetings, networks, training and information events.

Attend mandatory ECLO seminars and take responsibility for own CPD. 13. Ensure that specific safeguarding risks, GDPR and regulatory requirements are understood, applied and managed in line with relevant NHS and RNIB policies. General The following points are common to all job descriptions: 1.

Undertake any other duties commensurate with the post 2. Adhere to all RNIB policies and procedures 3. In addition to the safeguarding induction information, you will receive when you join RNIB you are required to complete safeguarding training, this must be completed within four weeks of joining RNIB. To complete training on Safeguarding of Vulnerable Adults and be able to understand and implement the training accordance with Safeguarding policies and procedures.

Taking responsibility for reporting any safeguarding concerns to the Safeguarding Team and Line Manager.


  • Admin Support Officer

    5 months ago


    Derry, United Kingdom Conexus Recovery Full time

    Conexus Recovery & Field Services provides specialist Field services to our clients across the Utility and Banking Finance Sectors. Conexus Recovery & Field Services is looking for an Admin Support Officer to assist our doorstep agents in ROI & Northern Ireland. We are looking for a self-motivated individual who has a good eye for detail and most...

  • Admin Support Officer

    5 months ago


    Derry, United Kingdom Conexus Recovery Full time

    Conexus Recovery & Field Services provides specialist Field services to our clients across the Utility and Banking Finance Sectors. Conexus Recovery & Field Services is looking for an Admin Support Officer to assist our doorstep agents in ROI & Northern Ireland. We are looking for a self-motivated individual who has a good eye for detail and most...


  • Derry, United Kingdom Conexus Recovery Full time

    At Conexus Recovery & Field Services, we pride ourselves on delivering specialist field services to clients in the Utility and Banking Finance sectors. We are currently seeking a dedicated Business Support Officer to join our team and assist our doorstep agents in the Republic of Ireland (ROI) and Northern Ireland. If you're a self-motivated individual with...

  • Receptionist

    5 months ago


    Derry, United Kingdom Bupa Dental Care Full time

    **Join Our Reception Team at Bupa Dental Care Derry/L'Derry! ✨** Come and join our Reception Team of 3 here in Bupa Dental Care Derry/L'Derry. A mainstream team trained in the latest dental technologies, our successful and established practice in the city invests in its employees. We are ambitious and looking forward to the future of the practice, while...


  • Derry, United Kingdom G4S Full time

    Location: Londonderry, United Kingdom | Salary: 11.44 hourly | Posted: 10 Nov 2021 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Full-time | Employee Status: Permanent | Reference: 10771 **Role Overview** - As a Retail Security Officer at G4S, you are more than a Security Guard. You'll be a key part of our team...

  • Care Assistant

    5 months ago


    Derry, United Kingdom Lucas Love Healthcare Full time

    **COME JOIN THE LUCAS LOVE FAMILY** **WE ARE THE AGENCY OF CHOICE** **Position - **Agency Care Assistant **Location - **Derry/Londonderry **Rate of Pay**: - **From £14.01 / Hour - Immediate Interviews Available_ **WHAT IS AGENCY?** Agency is where you get to choose WHERE, WHEN HOW OFTEN you want to work. This gives you complete flexibility to work...

  • Care Assistant

    5 months ago


    Derry, United Kingdom Lucas Love Healthcare Full time

    **COME JOIN THE LUCAS LOVE FAMILY** **WE ARE THE AGENCY OF CHOICE** **Position - **Agency Care Assistant **Location - **Derry/Londonderry **Rate of Pay**: - **From £14.01 / Hour - Immediate Interviews Available_ **WHAT IS AGENCY?** Agency is where you get to choose WHERE, WHEN HOW OFTEN you want to work. This gives you complete flexibility to work...

  • Admin Support Officer

    6 months ago


    Derry, United Kingdom Conexus Recovery Full time

    Conexus Recovery & Field Services Ltd provides specialist Field services to our clients across the Utility and Banking Finance Sectors. Conexus Recovery & Field Services is looking for an Admin Support Officer to assist in our quality team for Maternity Cover to complete daily/weekly call reviews within the call centre to ensure staff adhere to our quality...

  • Qualified dental Nurse

    2 months ago


    derry, United Kingdom Bupa Dental Care Full time

    Join Our Team at Bupa Dental Care, Londonderry/Derry! 🌟 Full-Time Dental Nurse Position Available (Trainee's will be considered) 🏢 Location: Bupa Dental Care, Derry/Londonderry🚗 Parking: Convenient on-site parking available About Us:We are a mainstream team trained in the latest dental technologies, operating in a successful, well-established...

  • Clerical Officer

    6 months ago


    Derry, United Kingdom Kennedy Recruitment Full time

    Do you have a desire to move into the public sector? Are you a well seasoned Administrative professional? If so, read on, as we may have just the role for you. **Your Duties**: - Responding to Inquiries: Efficiently handling queries via Telephone, Webchat, and E-mail. - Data Management: Performing data entry across various systems. This includes updating...


  • Derry, United Kingdom Dr Black and Partners Full time

    Job Overview: We are currently seeking a medical secretary/Care Navigator to join our team. As a Care Navigator, you will play a crucial role in assisting individuals in accessing and navigating healthcare services effectively. **Responsibilities**: - Provide administrative support to the healthcare team - Assist patients in understanding and accessing...


  • Derry, United Kingdom Healthcare Ireland Group Full time

    Job DescriptionWe do not offer sponsorship for this role - if you require sponsorship your application will be automatically declined. Please consider this carefully before applying - no exceptions.Are you passionate with a caring nature?Do you have the skills to work across multiple sites?Do you have access to a car and full UK driving licence?The HomeThis...


  • Derry, United Kingdom G4S Full time

    Location: Londonderry, United Kingdom | Salary: 11.44 hourly | Posted: 2 Nov 2021 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Full-time | Employee Status: Permanent | Reference: 10779 **Role Overview** - As an Security Officer at G4S, you are more than a Security Guard. You'll be a key part of our site location...


  • Derry, United Kingdom Health and Social Care Trust Full time

    **Branch**:Derry/Londonderry (SPPG) **Location**:SPPG OFFICES GRANSHA **Directorate**: Corporate Services **Functional Area**: CS **Salary**: Band 4 (£23k - £26k) **Contract Type**:Permanent **Opening date**: 29/03/24 **Closes**: **Interview Dates**: To be confirmed **Flexible Working**: Successful applicants have the opportunity to request...


  • Derry, United Kingdom G4S Full time

    Location: Londonderry, United Kingdom | Salary: 11.44 hourly | Posted: 3 Aug 2022 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Full-time | Employee Status: Permanent | Reference: 10778 **Role Overview** - As an Security Officer at G4S, you are more than a Security Guard. You'll be a key part of our site location...


  • Derry, United Kingdom CV-Library Full time

    Exciting Opportunity: Become a Band 3 Clerical Officer in Derry! Are you ready to take your administrative career to the next level? Brook Street is thrilled to announce an opening for a Higher Clerical Officer at our vibrant office in Derry! If you are organised, proactive, and eager to make a difference, we want YOU on our team! Position Details Type:...

  • Assistant Planner

    6 months ago


    Derry, United Kingdom Vanrath Full time

    **Job Reference**: RAAP151123 - **Job Title**: Assistant Planner (Social Housing Contractor) - **Rate**: £26,000 - £28,000 + package - **Location**: Derry, Northern Ireland **Assistant Planner** Are you looking for an Assistant Planner role? Interested in working for a leading Property Services Contractor? **VANRATH** are recruiting an **Assistant...

  • Assistant Planner

    6 months ago


    Derry, United Kingdom Vanrath Full time

    **Job Reference**: RAAP200224 - **Job Title**: Assistant Planner (Social Housing Contractor) - **Rate**: £26,000 - £28,000 + package - **Location**: Derry, Northern Ireland **Assistant Planner** Are you looking for an Assistant Planner role? Interested in working for a leading Property Services Contractor? **VANRATH** are recruiting an **Assistant...


  • Derry, United Kingdom Specsavers Full time

    **Role**: Domiciliary Optical Assistant - Full Time **Location**: Ballymena, County Antrim **Working Hours**: Monday to Friday - no weekends or evenings - part time role 3 days **Salary**: Is above NMW/NLW and Car allowance per month Are you an experienced Optical Assistant looking for the next step in your career? Would you like a role where you can use...

  • Assistant Planner

    6 months ago


    Derry, United Kingdom Vanrath Full time

    **Job Reference**: RAAP200224 - **Job Title**: Assistant Planner (Social Housing Contractor) - **Rate**: £26,000 - £28,000 + package - **Location**: Derry, Northern Ireland **Assistant Planner** Are you looking for an Assistant Planner role? Interested in working for a leading Property Services Contractor? **VANRATH** are recruiting an **Assistant...