Internal Sales Support
5 days ago
This inside sales role offers you the chance to become part of the company's fast growing team supporting customers with their diverse analytical instrumentation range and more. You'll be operating from the office in Oxford responding to customer enquiries,maintaining and building relationships whilst working closely with the external sales team to help drive company growth. The role will require close work with the UK sales and service teams, and also the EMEA sales team. Ideally you'll be based a commutabledistance to Oxford, as the office is based there but there is flexibility for remote working.
Key Responsibilities:
- Support the sales team with new enquiries.
- Support the customer in the period between when an order is placed and when the service team conduct the installation. This could involve sending order confirmations, monitoring pre-payments, sending final customer invoices, helping with any technical queriesthey may have, etc.
- Maintain regular contact with customers
- Working closely with the UK Service team to create the best possible customer experience
- Working as part of EMEA sales and back-office administration team
- Salesforce CRM administration and reporting
- Work with the marketing team to help build campaigns and generate future business and brand awareness
- Assist the sales team with tender submissions
- Participate in training and development activities as required
- Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the post, which might reasonably be required
- Occasional UK travel accompanying the UK sales team to key customer visits or exhibitions
They're seeking someone with a scientific or engineering background looking to take a step into their first sales role where you can gain experience and start moving towards a career in sales, product support, marketing and more
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