Warehouse Supervisor
7 months ago
We are **Fidelity Fulfilment**. We are a leading provider of specialist warehousing and supply chain services based in Daventry. Our business has reached an exciting stage in its life with rapid expansion.
With sites in the UK, US, and Netherlands, we offer a diverse range of services including Automotive warehousing, 3PL pick & pack operations, e-commerce fulfilment, returns management, and systems development. We work with top-tier clients in various industries and provide a fully integrated end-to-end supply chain solution.
Do you thrive in a dynamic, fast-paced environment? Fidelity Fulfilment is looking for a dedicated Warehouse Supervisor to join our team in Daventry
**Key Responsibilities**:
- Oversee daily warehouse operations, including receiving, picking, packing, and shipping of products.
- Ensure timely and accurate order fulfilment.
- Monitor and improve key performance indicators (KPIs) related to productivity, accuracy, and efficiency.
- Lead, manage, and develop a team of warehouse operatives
- Foster a positive and productive work environment.
- Conduct daily team briefing
- Train, coach and mentor colleagues
- Maintain accurate inventory records and perform regular cycle counts.
- Ensure proper storage and organisation of products.
- Coordinate with the inventory control team to resolve discrepancies.
- Collaborate with customer service and sales teams to address client concerns while adopting a long-term approach to remedy
- Strive to exceed client expectations by ensuring high-quality fulfilment services.
- Enforce adherence to health and safety regulations.
- Conduct regular safety audits and training sessions.
- Ensure compliance with company policies and procedures.
- To always operate following Fidelity’s Purpose, Mission, Vision, and Values.
- To always work following all Fidelity’s policies procedures and standards.
- Identify opportunities for process improvements and implement changes to enhance efficiency.
- Utilise data and feedback to drive continuous improvement initiatives.
**What We’re Looking For**:
- **Education**: GCSE standard or above with excellent written and verbal communication skills.
- **Experience**: Proven experience in warehouse supervisor role
- **Problem-Solving**: Ability to gather information from stakeholders to identify and solve issues.
- **Customer Focus**: A passion for creating positive customer experiences.
- **Adaptability**: Resilience and professionalism in a fast-paced, changing environment.
- **Team Player**: Strong team ethos with excellent collaboration skills.
**Why Join Fidelity Fulfilment?**
- **An Agile and Impactful Place to Work**:We are delivering on our growth plan and creating teams that are trusted and able to make change.
- **Part of an International Business**: Our size does not mean you're a cog in a machine, you will join colleagues in three countries where you can share experiences.
- **Opportunities to Develop**: We work together for mutual benefit, we work to understand and meet your career aspirations while you support our growth ambitions.
**Location**: Daventry
**Hours**: Sunday
- Thursday
Sunday 07:00-16:00, Monday-Thursday 08:00-17:00
**Job Types**: Full-time, Permanent
Pay: Up to £36,000.00 per year
**Benefits**:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Warehouse management: 2 years (preferred)
Work Location: In person
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