Reception Team Member

4 months ago


Cambridge, United Kingdom Ibis Cambridge Central Station Full time

**ARE YOU A WELCOMING, CUSTOMER ORIENTATED AND ENTHUSIASTIC SUPERSTAR? ARE YOU LOOKING FOR YOUR NEXT STEP?**

We are currently looking for a Hotel Team Member to be part of our wonderful team at ibis Cambridge Central Station.

**Your missions will be**:

- Welcome the guests and ensure that the service is handled very well
- Delivering an excellent service to our customers and insuring the quality of service is achieved.
- Ensures the working areas are clean
- Handles any guest complaints and/or remarks provides a response as soon as possible
- Checking guests in and out of the hotel
- Listen to the guest at all times; strive to answer all requests from the guests as quickly as possible, ensuring that the service provided to the guests will win their loyalty to return to the hotel.
- Has an impeccable attitude which conveys the image of the brand and hotel
- Passionate for the success of the hotel
- Attention to detail and quality
- Willing to embrace changes

**Work Experience**

**Who are we looking for?**
- BIG SMILE :)
- Friendly, welcoming and approachable
- Excellent communication and time management skills
- Motivate and support others

**Benefits**

**What do we offer?**
- Worldwide staff discounts
- Free stays at AccorHotels UK & Ireland
- Meals on duty
- Uniform and dry cleaning
- Excellent training and development opportunities

**If you think you are the one for us, please send us your CV**

**Job Types**: Full-time, Permanent

**Salary**: £12.20 per hour

Expected hours: 39 per week

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Application question(s):

- Are you located in Cambridge?

Work authorisation:

- United Kingdom (required)

Work Location: In person



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