School Ict Support Technician
3 days ago
**School ICT Support Technician**
**Job Type**:Full Time, Permanent (Term Time only considered)
**Location**: Stockport
**Salary**: Scale 5 - £22,183 - £24,491 (pro-rata for term time). This post is also eligible for an essential car allowance, up to £963 per annum
This post has more than enough variety to satisfy the most ambitious ICT technician.
You’d be part of a team providing ICT support and repairs to around 100 schools in Stockport and surrounding areas, working on a diverse range of personal computer systems, interactive teaching equipment, audio & visual systems and mobile devices.
**The Role**
- Providing support to schools both onsite and remotely.
- Configuring, installing, upgrading and maintaining servers, wireless access points, workstations, laptops, Chromebooks, iPads and other relevant ICT technologies.
- Communicating effectively with customers to ensure high levels of customer service are provided at all times.
- Support specialist curriculum and administration software, hardware and network functions for Schools and education establishments.
- Provide basic "hands on" training to our customers with regard to curriculum hardware and software.
- Promote and document procedures in order to assist with the resolution of faults.
- Installation of Audio-Visual equipment and network cabling infrastructure within schools and Council premises.
**About You**
- Have excellent interpersonal and communication skills.
- Experience of providing ICT support in a schools environment would be advantageous.
- Understand how Google for Education supports schools.
- Keep up to date with advances in computer technology and how this affects the business environment.
- Enjoy problem solving and have a very good thought process.
- Be adaptable and be able to pick up new techniques.
- Be able to use your own initiative and must be able to manage and motivate yourself as there will be a high degree of autonomy.
The council are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.
**To Apply**
- The council is committed to promoting a diverse and inclusive workforce culture - a place where they can all be themselves and succeed. They welcome applicants from all backgrounds and communities to join their workforce._
- The council want their employees to have a good work life balance and in many job roles they can offer a range of flexible/hybrid working arrangements. They also have inclusive employment policies and staff engagement forums to support their diverseworkforce. They will listen to, learn from, and develop their workforce._
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