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Scheme Co-ordinator

4 weeks ago

Reading, United Kingdom Stonewater Full time

Location
Raglan Court, Reading and Waltham Court, Goring on Thames

Salary
£25,000 per annum, pro-rata

Closing date
06/03/2023

**Permanent, Part Time (30 hours per week - Monday to Friday, 10am until 4pm)**

Raglan Court and Waltham Court are both Independent Retirement Living schemes. Raglan Court is situated in a quiet area of Whitley on the outskirts of Reading having 27 one bed apartments, recently benefited from a refurbishment. Waltham Court is a mixed tenure Independent Retirement Living scheme with 34 properties, 14 of which are leasehold.
Usually working one day a week at Waltham Court and four days at Raglan Court, a Scheme Coordinator, will assist the Delivery Manager with the day-to-day operational management of our retirement living schemes, delivering an onsite housing management service that supports our residents to lead independent lives in a safe environment.
You’ll routinely carry out health & safety checks to include fire and building safety to ensure our buildings provide a safe environment and meet our compliance requirements, achieving consistently high service standards. You will be able to identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk.
- Experience of working in a housing environment.
- Highly customer focused.
- Good IT skills, including the ability to use databases, tablets etc.
- Good numerical skills and the ability to support the monitoring of budgets.
- A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services.
- Ability to work collaboratively and communicate information clearly and effectively with others.
- Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines.
- Deliver excellent customer service, including response and resolution of customer feedback and complaints.

**Discover Stonewater**:
Stonewater is a leading housing provider. We manage around 33,600 homes, serving 75,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
- Are you ready to _**_#DiscoverStonewater?_**

DocumentsScheme Coordinator JD.pdf

Our promise to you

At Stonewater we believe nothing is impossible. We’re driven by our mission, vision and values and inspire others to always strive to succeed. This passion and determination is what sets us apart. We are proud to be a place where being individuals is embraced and recognised.
So, if you want to make a real difference to people's lives and want to have a stimulating and rewarding career, we would love to hear from you.

**Benefits**:
At Stonewater we offer excellent benefits which help make us a great place to work
A specialist shared-ownership product helping you into your own home

A retirement savings plan - up to 7% matched contribution rate

Life assurance - 3.5x contractual pay

Up to £10k interest-free loan for home work spaces

24/7 access to a totally confidential counselling helpline

Healthcare cash plan

Career development and progression opportunities

Holiday starting at 26 days

Deals and Discounts on shopping, travel, optical etc

Cycle to work scheme

Annual Company Day

Values Award celebration events

Team building days

And much more

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

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