Administration Assistant

3 weeks ago


Glasgow, United Kingdom Maal Recruitment Full time

**JOB DESCRIPTION**

**Service Administrative Assistant**

MAAL Rec are working alongside our Security and Fire service client.

They are currently looking for an administrative assistant to work within a small team based in Glasgow.

**Main Responsibilities**:

- Log client requests and create calls, monitor, control and manage these works to ensure these works are planned in daily using the service planner daily.
- Using PPM planner to create scheduled service visits for our own Mobile Engineers to meet customer expectations and company objectives.
- Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements
- Communication and issue of work orders to engineers either via our electronic job issue system or telephone as required.
- Liaise between customer and management to ensure smooth operational delivery.
- Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales.
- To compile quotations for repair works noted from engineer reports, phone calls received in daily.
- To create purchase orders for materials required for works from Engineers and to order materials from suppliers in advance of works being carried out.
- Timely progressing of Jobs through to work complete status including scanning documents as required.
- Timely provision of all documentation upon work completion as per maintenance schedule/contract requirements.
- Accurate and timely data input from job reports as required via office systems.
- Liaison with management regarding daily workload planning and management.
- Electronic data management and filing of job records and other documentation as required.

**Requirements**:
**Experience & Qualifications**:

- Excellent working knowledge of computer packages; Word, Excel, Outlook previously worked with a service management system (CASH Mentor preferably or equivalent)
- Excellent telephone skills and manner.
- Effective communication skills both oral and written.
- Experience working within a multi discipline office environment.
- Demonstrate excellent organizational, multi-tasking and time management skills.

Our client can offer you a very competitive salary and package for the right individual, if you are interested in this role please forward on your current CV to the MAAL Rec Team.

**Job Types**: Full-time, Freelance

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Glasgow, Glasgow: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: mlar



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