General Design and Sales Administrator

5 days ago

Exeter, United Kingdom SunGift Solar Full time

**Picture this: a future that is brighter and more sustainable than ever before
- and you were a part of it.**

This is an exciting opportunity for an extremely organised and personable individual, who wants to further their career in administration with one of the leading solar installation organisations in the South West. The solar industry is currently booming and showing no signs of slowing down, so join SunGift and be a part of the renewables revolution.

**About us**: SunGift Solar Limited (SunGift) are award-winning and innovative renewable energy experts, based just outside Exeter. We design, install, and service renewable energy systems including: solar PV, energy storage, and LED lighting. Founded in 2005, we have been at the forefront of the fast-moving clean energy sector for many years. As an accredited Tesla installer, we’re dedicated to delivering cutting edge technology and a world-class service to our customers.

**Job Title**:General Design & Sales Administrator

**Department**:Design Team

**Responsible to**:Ellie Price, Customer Service Team Leader

**Job purpose**:A fast-paced administration role, supporting a busy design team. You will be a key part of our business running smoothly and performing at its best.

**What will your day look like?**

Your work will be varied and dynamic
- with no day being the same as the last. However, your daily tasks may include:

- Taking and receiving phone calls and following these up where needed
- Administration of CRM system, including creating and updating records and moving these through the system
- Overseeing design & sales team usage on the CRM system, which involves ensuring records and folders are kept tidy and up to date
- Raising and managing DNO enquiries, and following these up where needed
- Monitoring our customer waiting list to ensure timeframes given are kept up to date, then you will be expected to contact customers if there are any changes
- Liaising with Commercial clients to book surveys for the Sales team and keeping up communication with them.
- Responding to existing customers’ new enquiries that have been passed through from project management & operations and maintenance teams.
- Ensuring all contact/ relevant information is on CRM for every new enquiry with folders attached.
- Ensuring timely and professional communication by the team with customers and sales leads
- Ensuring DNO status is up to date on CRM with reference numbers and approval letters in customer folders.
- Working with other departments to answer simple enquiry questions where able to and facilitate smooth running of projects.
- Other general administration tasks.

**What we can offer you**:

- A salary of £19,000 - £25,000 (dependent on experience)
- Discounts on renewable energy products and payment schemes for employee homeowners
- Cycle to work scheme
- Pension scheme
- Regular team get togethers
- Develop your career in the fast-paced world of renewable energy and storage
- Team-oriented and supportive environment
- Excellent training
- The potential to work from home (part time), after passing probation.

**Level of Support**:
You’ll be undergoing thorough and extensive training in order to develop professionally within this role. You’d be supported everyday by the Sales and Design Co-ordinator, who will give you as much guidance as you need. This is a role where there is a significant opportunity to grow your career and skills set in a friendly and supportive environment.

**Who we’d love to hire**:
1. Someone who is able to work in a busy environment and to deadlines

2. A skilled multi-tasker, who can prioritise effectively

3. A highly motivated individual, who is able to use their initiative

4. Someone who possesses excellent organisational & interpersonal skills, as this will be a primarily office-based role

5. An adaptable and flexible fast-learner

6. Someone who is willing to follow directions and assist in different areas of the business as required

7. A detail-orientated perfectionist

**Expected Behaviour**:
We expect all employees to be helpful, polite, and honest at all times.

Contact: Jacqueline Bing, Executive Assistant

Please send a CV and covering letter
- we look forward to hearing from you

**Salary**: £19,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Exeter: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Exeter

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