Welfare Benefits Advisor

2 weeks ago

StocktononTees, United Kingdom Daisy Chain Project Full time

**Welfare Benefits Advisor**

**Job brief**

Daisy Chain is a well-known and established charity in the Tees Valley which provides specialist support to autistic children, young people, adults, and their families. Working at Daisy Chain gives you the opportunity to make a difference on a daily basis.

Daisy Chain is offering a fantastic opportunity for an experienced and highly skilled Welfare Benefits Advisor to join our thriving adult services team. The post holder will play a key role in reducing inequalities for autistic individuals by empowering clients to access life-changing financial support, income maximisation, and economic wellbeing.

We are looking for someone with a proven track record of delivering high quality benefits advice, including casework, and an up-to-date knowledge of benefits legislation and practise. To be successful in this post, you must be flexible, organised, team spirited and able communicate empathically and effectively with diverse clients who have complex support needs.

There will be regular travel throughout the Tees Valley, so access to own transport is essential.

Salary-£24,000 to £27,000 per annum (pro rata) dependant on experience

**Key Tasks**

**Operational**
- To provide welfare benefits advice to autistic and neurodivergent clients including, but not limited to:

- Benefit checks
- Benefit form completion
- Challenging Benefit decisions
- Liaising with statutory agencies

**Administration**
- To provide transitional advice and guidance to young people/families moving from child to adult benefits.
- To empower clients with financial capability and digital skills, e.g., budgeting, household bills, switching providers, and navigating online portals and systems in relation to bills.
- To adapt approaches and communication in line with individual client needs.
- To be proactive in generating and recording outcomes in line with project specifications, and logging these effectively through the use of Daisy Chains internal CRMS.
- To refer/signpost clients into appropriate external agencies as required.
- To deliver outreach sessions at community venues.
- To advocate on behalf of clients, as appropriate.
- To represent the service at internal and external meetings, information and networking events as required.
- To be proactive in generating active referral links into the service, from across the Tees Valley.
- To maintain an up-to-date knowledge of welfare benefits legislation and practise.
- To work towards and achieve project targets.
- To act at all times in accordance with Daisy Chains policies and procedures
- To ensure that client referral and support information is collected, used and stored suitably and safely within the context of the service and in line with Daisy Chain policy and procedure.
- To gather client feedback and utilise this information in developing the service.
- To assist with providing information for reports, including the progress and impact of the service.
- To evidence the impact and outcomes of the service through the collection of case studies and efficient and detailed logging of data.
- Under the direction and support of the Senior Adult Services Manager, to contribute towards the development of effective service materials and relevant literature, such as visual tools, information sheets, promotional flyers, and website information.
- To keep detailed records and engage in monthly quality assurance.

**Staff and Team Working**
- Work within a team, supporting colleagues and attending team meetings, recording, and sharing information appropriately and confidentially.
- To undertake all mandatory training required for this post and other training and professional development activities as required.
- Undertake other delegated tasks and responsibilities that fall within your capabilities.

This post is deemed to require an Enhanced DBS Check with the Disclosure and Barring Service due to the fact that there is access to children and vulnerable adults.

This job outline is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.

**Person Specification**

**Experience**
- Proven track record of delivering effective benefits advice and casework, across a variety of cases, including disability benefits A, I & E
- Substantial experience of managing own caseload of complex welfare benefits clients A, I & E
- Experience of providing effective financial capability advice and support A & E
- Experience of working with diverse clients who may be vulnerable and/or have complex needs (at least 1 year) A & E
- Experience of effectively dealing with safeguarding concerns or disclosures A, I & E
- Experience of using digital tools to log case notes and outcomes A, I & E
- Experience of generating impactful financial outcomes for clients

  • Senior Welfare Rights Caseworker

    7 days ago

    Stockton-on-Tees, United Kingdom Citizens Advice Full time

    **Position**: Senior Welfare Rights Caseworker **Location**: Stockton-on-Tees **Closing date**: 16 February 2024 **Role details**: Job title: Senior Welfare Rights Caseworker Location: Stockton-on-Tees **Salary**: £30,296 Salary pro rata: No Hours per week: 37 Type of contract: Fixed term End date of contract: 31 March 2025 Closing time:16:00 -...

  • Senior Service Advisor

    7 days ago

    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £26,880 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Service Advisor

    Found in: Talent UK C2 - 1 week ago

    Stockton-on-Tees, United Kingdom Lookers Full time

    Overview Teesside Audi 8am - 5:30pm Monday to Friday. Saturday on Rota 8-1 £26k-£28k with a realistic bonus of £4,800 Lookers Teesside Audiis recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 3 Service Advisors, 11 Vehicle Technicians and our enthusiastic and friendly Service...

  • Service Advisor

    7 days ago

    Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **Vertu BMW Teesside** Here at Vertu BMW Teesside, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £27,500 basic salary with an OTE of £30,000 plus company...

  • Service Advisor

    6 days ago

    Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **About us** Here at Vertu BMW Teeside, we have a fantastic opportunity for a Service Advisor to come and join our team and help deliver the outstanding customer service that represents this brand. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! We are offering a basic salary of...

  • HR Advisor

    3 days ago

    Stockton-on-Tees, United Kingdom Wolviston Management Services Full time

    We have a new opportunity for a HR Advisor to join our client based in Stockton-on-Tees. This is a full-time permanent role with an attractive salary, benefits package and possibility of some hybrid working, for a Company with over 25 years’ experience providing operations management, engineering services and energy management solutions. **Duties**: -...

  • Customer Service Advisor

    3 days ago

    Stockton-On-Tees, United Kingdom Homes for Students Full time

    **Customer Service Advisor** Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver...

  • Education Sales Advisor

    1 day ago

    Stockton-On-Tees, United Kingdom Nisai Group Full time

    Nisai Learning is an online school that provides an inclusive, social and student-focused community for every student. Through the **Nisai Virtual Academy**, we provide learners from all backgrounds a personalised education that meets their individual needs. Taking the positive aspects of school, putting it online and supplementing with quality assured...

  • Generalist Adviser

    7 days ago

    Stockton-on-Tees, United Kingdom Citizens Advice Full time

    **Position**: Generalist Adviser **Location**: Stockton-on-Tees **Closing date**: 24 November 2023 **Role details**: Job title: Generalist Adviser Location: Stockton-on-Tees **Salary**: £25,475 Salary pro rata: No Hours per week: 37 Type of contract: Fixed term Closing time: 17:00 Stockton & District Advice & Information Service (SDAIS) require a...

  • HR Consultant

    2 weeks ago

    Stockton-on-Tees, United Kingdom Invitise Full time

    We are seeking a HR Consultant for our Education client based in Stockton on an initial 7 month contract paying between £31,900 to £40,500 + great benefits depending on experience. Excellent pension & benefits scheme on offer. This role allows flexible working & hybrid working. The successful candidate will possess proven skills working with the following...

  • HR Consultant

    Found in: Talent UK 2A C2 - 5 days ago

    Stockton-on-Tees, United Kingdom Invitise Remote Work Freelance Full time

    We are seeking a HR Consultant for our Education client based in Stockton on an initial 7 month contract paying between £31,900 to £40,500 + great benefits depending on experience.Excellent pension & benefits scheme on offer.This role allows flexible working & hybrid working.The successful candidate will possess proven skills working with the following - ...

  • HR Consultant

    Found in: Whatjobs ES C2 - 6 days ago

    Stockton-on-Tees, United Kingdom Invitise Full time

    We are seeking a HR Consultant for our Education client based in Stockton on an initial 7 month contract paying between £31,900 to £40,500 + great benefits depending on experience.Excellent pension & benefits scheme on offer.This role allows flexible working & hybrid working.The successful candidate will possess proven skills working with the following - *...

  • Maternity Tobacco Dependency Advisor

    10 hours ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    To work with the community midwife services as a Tobacco Dependency Advisor, supported by the Tobacco Dependency Service Lead to provide behavioral support and treatment in relation to tobacco smoking. To support the day to day running of the community tobacco treatment service to ensure safe, well organized and evidenced based care is offered routinely to...

  • HR Consultant

    Found in: Talent UK C2 - 2 weeks ago

    Stockton-on-Tees, United Kingdom InvitISE Ltd Full time

    We are seeking a HR Consultant for our Education client based in Stockton on an initial 7 month contract paying between £31,900 to £40,500 + great benefits depending on experience.Excellent pension & benefits scheme on offer.This role allows flexible working & hybrid working.RequirementsThe successful candidate will possess proven skills working with the...

  • HR Consultant

    Found in: Talent UK C2 - 2 weeks ago

    Stockton-on-Tees, United Kingdom InvitISE Ltd Full time

    We are seeking a HR Consultantfor our Education client based in Stockton on an initial 7 monthcontract paying between 31900 to 40500 great benefits depending onexperience.Excellentpension & benefits scheme onoffer.Thisrole allows flexible working & hybridworking.RequirementsThesuccessful candidate will possess proven skills working with...

  • Customer Service Advisor

    2 weeks ago

    Stockton-on-Tees, United Kingdom Foundever Full time

    **Foundever** At **Foundever**, we believe that small moments can have a big impact on your work experiences, customers, teams, and friends. By creating positive moments for each other, you can make a difference and improve your experience. Your working life is how you spend a large proportion of your time. Why not spend it realising your potential? At...

  • Sales Service Person

    5 days ago

    Stockton-on-Tees, United Kingdom Ingenia Resourcing & Recruitment Limited Full time

    Are you a fully experienced Motor Vehicle Service Advisor? Are you looking for a move? If so, here is a great opportunity for you. Our client is looking for a someone with a great track record for upselling additional work. You will be required to: - Price up work for VHC’s. - Contact customers to discuss additional work required. - Negotiate prices...

  • Service Administrator

    5 days ago

    Stockton-on-Tees, United Kingdom Vertu Motors Full time

    We have a fantastic opportunity for a Service Administrator to come and join us at our Vertu BMW Teesside dealership! This is a fantastic time to begin your career with one of the largest Motor Retailers within the UK and benefit from our on-going training and development opportunities. We are offering a basic salary of £26,000 with an OTE of £26,000 plus...

  • HR Advisor

    1 day ago

    Southend-on-Sea, United Kingdom Reed Human Resources Full time

    Growing your career as a Full Time HR Advisor our client's organisation is an awesome opportunity to develop useful skills. As part of the advisory team working with other HR Advisors, to provide a quality operational HR advice and support service to all staff (circa 300) on all matters relevant to the employee lifecycle. Job Title**:HR...

  • Service Administrator

    2 days ago

    Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **About us** At Vertu BMW Teesside we are looking for a Service Administrator to join the team! We are offering a basic salary of £22,000 plus company benefits! **About the Role** The general duties of the role include: ensuring Service work undertaken on the vehicle meets brand requirements, submission of all invoiced jobs, calling customers and helping...