Logistics Specialist

2 weeks ago

Cardiff, United Kingdom Network Rail Full time

Job Introduction
We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and good to where they need to be. To find out more watch our video.

We’re looking for a **Logistics Specialist** to manage and plan the safe and effective delivery of Supply Chain Operations (SCO) logistics resources, achieving customer service contract requirements, whilst maintaining excellent customer service and account management levels.

**About Department**

**Route Services** is a division of Network Rail, formed to provide our routes with services and supplies that they need in order to maintain and deliver a better railway for a better Britain. We work with our customers to provide them with the safest, most cost-efficient and effective services enabling them to benefit from economies of scale and optimised national resources.

This opportunity sits in **Supply Chain Operations (SCO)**, a division of Route Services that procures safe, sustainable, products and services that are in turn used to improve and enhance the rail infrastructure across Britain. SCO aims to deliver excellent value and service to our customers, helping the rail industry to work together to deliver a more cost-effective railway.

Our extensive supply chain network plays a crucial role in helping to run a safe and efficient railway.

**Every year we**:

- Buy and deliver 2,000km of rail and 2.5 million tonnes of ballast.
- Operate 1,200 rail vehicles.

**Behind the scenes we**:

- Process £7,000,000,000 of payments.
- Handle over 23,000 IT helpdesk calls.

**Every year**:

- Mechanical and electrical locking fitters maintain 468 signal boxes and 387 ground frames.
- Operational property helpdesk process over 200,000 calls.

Main Responsibilities
You will manage and plan the safe and effective delivery of Supply Chain Operations (SCO) logistics resources to achieve customer service contract requirements whilst maintaining excellent customer service and account management levels.

1. Develop and plan the service delivery requirements against an agreed work bank
considering resource delivery readiness, de-confliction with other possessions and
resource or delivery constraints/efficiency

2. Review, assess and manage the impact of change to the work bank and agree outcome
with customer

3. Support the team in the production of control period and annual plans for demand
planning purposes

4. Conduct post-delivery performance reviews and follow up on improvement actions that
are identified from the reviews

5. Support and conduct weekly plan reviews with customers, work delivery partners and
suppliers

6. Support in the development and implementation of safety, planning and delivery
performance, customer and work deliverer partner satisfaction and continuous
improvement initiatives

7. Working with other parts of SCO, manage the allocation of the fleet required to make
the plan deliverable and efficient

8. Collate agreed contractual data to support management of specified contracts

9. Collate agreed performance data against specified KPIs to assist in the identification
and implementation of improvement initiatives

Will have experience in the following:
**Essential Criteria**
- Able to specify all aspects of worksite and possession parameters.
- Detailed knowledge of relevant railway geography and network capability.
- Detailed knowledge of relevant train services and network capacity.
- Flexible and able to meet changing requirements and challenging deadlines within a continuous planning process.
- Successful experience in evaluating complex factors and can make decisions to maximise safety, operational and financial performance.
- Excellent communication skills.
- Successful experience of logistics planning systems.
- Detailed knowledge of planning and data handling.

**Desirable**
- In-depth understanding of the railway industry and its needs and interfaces.
- Knowledge of relevant standards and procedures.
- Knowledge of business improvement techniques.
- Knowledge of SCO and supplier logistics facilities capabilities and constraints.

About The Company
**We’re an organisation where people matter. We matter to millions.**

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more informatio

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