Housing Adviser

2 weeks ago

London, United Kingdom Lambeth Council Full time

**Housing Adviser**

**SO2: Starting salary £40,005 per annum incl LW**

Hybrid working

**Contract type: x1 permanent post and x3 one year fixed term contract or secondment opportunity**

**About Us**:
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page.

**About the Borough**:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

**About the Team**:
The Homelessness Prevention Service is the Council’s frontline response to alleviating homelessness in the borough. This is an exciting opportunity for a suitably motivated and skilled individual to join the team working to reform the response to homelessness. The team manages a varied case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. Our proactive housing options approach prevents homelessness by finding real solutions for people in housing difficulties.

**About the Role**:
The Housing Advisor post forms part of the Council’s approach to reducing homelessness in the borough. Your role will be to prevent and relieve homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice.

You will be responsible for carrying out in depth interviews with households approaching the Council because they are threatened with homelessness. You will advise customers of the housing options available to them and complete Personal Housing Plans. You will also investigate complex housing situations and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017.

**To be considered for interview, your CV and supporting statement will clearly evidence**:

- Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience
- Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants
- Experience of providing quality advice and information to members of the public and of handling complaints and enquiries

For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:
Job Description and Person Specification

**Contact Information**:
**Recruitment Timelines**:
**Advert close date: 11:59pm on Sunday 10 **th **December 2023.**

Shortlisting: 11 th /12 th December 2023

Interviews: 19 th /20 th /21 st December 2023

**Benefits**:
We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:

- Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.
- Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.
- Membership in the Local Government Pension Scheme.
- Hybrid Working.
- Employee Assistance Programme.
- Occupational Sick Pay based on length of service.
- Discounts at local restaurants.
- Discount at our Active Lambeth Gyms.
- Learning and Development opportunities, including Apprenticeships.
- Cycle to Work Scheme.
- Secure Bike Storage facilities at our Town Hall and Civic Centre.
- Trade Union Membership.

**How to Apply**:

  • Trainee Housing Adviser

    1 week ago

    London, United Kingdom Housing Matters (Bristol) Full time

    Job description Do you feel passionate about helping people through hardship? Do you have strong people skills and a good attention to detail? Are you motivated to grow professionally and learn new skills? Demand for housing advice has rocketed over the past few years. We’re looking for someone who wants to learn how to help people out of their housing...

  • (Housing) Homelessness Prevention Adviser

    2 weeks ago

    London, United Kingdom Hestia Housing Support Full time

    Job Description We are Hestia. We make a difference. At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and...

  • Housing and Communities Adviser

    3 days ago

    London, Greater London, United Kingdom Phoenix Community Housing Full time

    Phoenix Community Housing is looking for a resident liaison advisor to join a unique and award-winning housing association. You will work with colleagues, partners and contractors to ensure they put our residents' needs at the centre of our approach to delivering services and contracts, so that disruption is minimised and residents are kept informed in a...

  • Housing Adviser

    2 months ago

    London, United Kingdom Marks Consulting Partners Full time

    **Marks Consulting Partners are currently looking for a Housing Adviser to work with one of our Local Authority clients in West London** **What the job will be doing** - To provide an excellent service to all residents and customers who present, apply, or are referred to the service by offering high standards of customer care at all times, acting with...

  • Customer Service Adviser

    3 weeks ago

    London, United Kingdom One Housing Group Full time

    **Customer Service Adviser** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise and...

  • Community Adviser

    3 days ago

    London, Greater London, United Kingdom Hestia Housing Support Full time

    At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. The service you will work in.... Hestia's homelessness Prevention Service provides support to single adults who are...

  • Housing Options Adviser

    2 months ago

    London, United Kingdom Akton Recruitment Ltd Full time

    Housing Options Adviser To provide casework services directly with Ukrainian refugees and their Sponsors under the Homes For Ukraine Scheme in order to sustain arrangements at risk of failure, prevent homelessness, provide comprehensive advice about and access to appropriate rehousingoptions including the new "rematching" of refugees to new Sponsors. This...

  • In House Legal Adviser

    3 days ago

    London, United Kingdom Lipson Lloyd-Jones Full time

    THE COMPANYA thriving research and intelligence company.THE ROLEA fantastic opportunity for an experienced lawyer with a strong foundation in commercial/contracts law, seeking a challenging in-house role, to join a rapidly growing business.You will be a part of and help to shape a small but dedicated legal team, reporting directly to the GC but working...

  • In House Legal Adviser

    2 days ago

    England, London, London, UK, United Kingdom Lipson Lloyd-Jones Full time

    THE COMPANYA thriving research and intelligence company.THE ROLEA fantastic opportunity for an experienced lawyer with a strong foundation in commercial/contracts law, seeking a challenging in-house role, to join a rapidly growing business.You will be a part of and help to shape a small but dedicated legal team, reporting directly to the GC but working...

  • Housing Services Adviser

    3 weeks ago

    London, United Kingdom in Newbury Full time

    At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. The service you will work in…. Hestia's homelessness Prevention Service provides support to single adults who are...

  • Housing Services Adviser

    3 weeks ago

    London, United Kingdom in Newbury Full time

    At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. The service you will work in…. Hestia's homelessness Prevention Service provides support to single adults who are...

  • Tenancy Management Adviser

    4 weeks ago

    London, United Kingdom Service Care Solutions - Housing Full time

    **Job Title: Tenancy Management Adviser** **Contract: 6 months temp** **Hours: 35** **Location: Islington** **DBS: Standard** **Purpose of the Role** I am representing a client based in Islington, who are looking for someone to focus on addressing tenancy breaches in relation to communal fire risks. You will be expected to offer a borough-wide duty and...

  • Homeless Prevention Adviser

    3 weeks ago

    London, United Kingdom Hestia Housing Support Full time

    Job Description We are Hestia. We make a difference. At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain...

  • Homeless Prevention Adviser

    3 weeks ago

    London, United Kingdom Hestia Housing Support Full time

    Job Description We are Hestia. We make a difference. At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain...

  • Homeless Prevention Adviser

    3 days ago

    London, Greater London, United Kingdom Hestia Housing Support Full time

    Job Description We are Hestia. We make a difference. At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain...

  • Tenancy Management Adviser

    3 days ago

    London, Greater London, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Tenancy Management AdviserContract: 6 months tempHours: 35Location: IslingtonDBS:StandardPurpose of the RoleI am representing a client based in Islington, who are looking for someone to focus on addressing tenancy breaches in relation to communal fire risks. You will be expected to offer a borough-wide duty and emergency tenancy management and...

  • Housing Adviser

    4 days ago

    London, Greater London, United Kingdom Vox Network Consultants Full time

    ResponsibilitiesTo be the first point of contact for residents seeking housing assistance from the Council through various channels such as in person, phone, email, fax, or mail. Adapt to different communication methods and locations as needed to support applicants effectively.Ensure achievement of performance targets and collaborate with team leaders to...

  • Homelessness Adviser

    3 weeks ago

    London, United Kingdom Department for Levelling Up, Housing and Communities Full time

    **Details**: **Reference number**: - 341045**Salary**: - £51,934- The posts can be offered as a secondment on existing salary, or as a permanent contract within the salary ranges £51,934 - £61,562 (National) and £57,091- £66,677 (London) depending on location and experience. For existing civil servants, standard terms and conditions on lateral...

  • Housing Coordinator

    3 weeks ago

    London, United Kingdom Hestia Housing Support Full time

    We are Hestia. We make a difference.  At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain...

  • Housing Adviser

    4 days ago

    London, Greater London, United Kingdom Vox Network Consultants Full time

    Responsibilities To act as a first point of contact for residents approaching the Council for housing assistance using all contact methods e.g. in person, by telephone, email, fax or by post. To ensure that all set performance targets are met or exceeded, and where they are not, to work with team leaders and managers to take steps to quickly improve...