Senior Administrator for North Manchester Home

3 weeks ago


Crumpsall, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

Based within the Home Treatment Team, the post holder will be responsible for the line management of the admin team in the delivery of admin provision to the service. The postholder will provide an efficient and effective administrative service with the Home Based Treatment Team and carry out all administrative tasks in relation to the HBT role, answering telephone calls to patients/relatives and various clinical staff and professionals to provide an efficient mental health service. Also, the postholder will carry out a variety of administrative tasks as directed by the Administration Manager.
- Provide admin support to the clinical team in relation to care plans and clinical correspondence.
- Dealing with all incoming and outgoing mail, processing, distributing and responding within limits
- Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling
- Co-ordinate and facilitate the dissemination of information to and from the team.
- Dealing efficiently, precisely and courteously with telephone callers

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
- Producing minutes from daily zoning meetings, MDT or any other team meeting as required
- To provide a supervisory role to receptionist and apprentices, this will include line management supervision.
- Responsibility for the line management of the Admin & Clerical staff to include recruitment, retention, supervision, support and appraisal.

See attached detailed job description and person specification:
Staff benefits

Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts



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