Contracts & Business Support Assistant

3 weeks ago

Birmingham, United Kingdom Acturis Full time

**About Acturis**

Acturis is the UK’s leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £10bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today.

**The Role**

We are looking for a friendly and enthusiastic individual with exemplary attention to detail to join our team as a Contracts and Business Support Assistant. This is a highly varied role, broadly broken down into two key areas with the following responsibilities:

- **Support client contract management process and reporting to to the Legal department;**
This represent 70% of your working responsibilities
- Creating first draft and final versions of business contracts, using approved templates, distributing, filing and maintaining various records
- Identify risks and take ownership for resolving issues that impact contract production requests
- Supporting and working with legal and sales team, being the main point of contact and owning the contract management process
- **Oversee the running of various elements of the Birmingham office and reporting to the Office Manager in London;**
This will represent 30% of your working responsibilities
- Be the main point of contact in the Birmingham office, offering a warm and professional greeting to all visitors and staff.
- Engage and support a team of 90+ people, with initiatives to promote safe working standards and creating an enjoyable office environment.
- Support the wider office team and business in any office tasks or operational activities e.g. managing office supplies including refreshments, arranging staff engagement events, booking maintenance and repairs and oversee the cleaning team to ensure consistent standards are met and supporting any Office engagement activity.
- Basic HR responsibilities, including welcoming new joiners, running office, health and safety tour and issuing access card.

The team prides itself on its reputation for delivering for frontline managers and staff, therefore we are looking for someone with the right values and behaviors to come and be part of our team. You will receive training and support for your role and in return we will expect you to develop your confidence and competence in order to provide appropriate advice, information and support to Acturis staff and clients.

**The Career Path**

As a Contracts and Business Support Assistant at Acturis, you will receive structured targets, structured feedback three times a year and an annual performance review. You will have the opportunity to establish a career path that recognises personal development and contribution to the company.

Acturis gives early opportunity for ownership and responsibility, you will be given early responsibility for the delivery of client contract requests to meet our KPIs. You will have the autonomy to provide feedback on the process and implement positive improvements. Medium term progression in the role will see you process to managing wide scale contract projects working closely with colleagues and clients.

**About You**

Successful applicants will also have the following attributes:

- Graduated with a 2:1 or above and strong A levels
- One year of office and administrative experience preferred
- Excellent attention to detail
- Proficiency in Microsoft Office packages, e.g. Word, Excel, Outlook
- Excellent communication skills both written and spoke
- Be a team player but also be able to work independently and be confident in using your initiative
- Willingness to learn new skills to develop within the team and help others
- Strong organisation skills and be able to work towards tight deadlines
- Logical, proactive and process driven

This is a full-time permanent position and you will be required to work from our Birmingham 100% of the time.

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