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Sales Assistant

5 months ago

Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

**Job description** Full Time Sales Assistant 40hr**

**Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style - and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.**

**KEY RESPONSIBILITIES**:

- Greet all customers promptly and courteously as they enter the store
- Aim to maintain and create customers not just sales, by representing the employer brand
- Support the Store Manager, Designers and Buyers by advising of customer comments and feedback
- Create a retail environment that is innovative, unique and customer friendly
- Adhere to the health & safety policy and security procedures, to help prevent theft as detailed in the Fred Perry loss prevention handbook
- Be proactive in Loss Prevention by keeping the stockroom well organized and maintaining proper procedures
- Check stock daily to ensure that all products are adequately stocked, ticketed, sized and available for customers
- Discover the specific needs of each person that enters the store by using open questions and developing your product knowledge
- Understand the returns policy and how it can be used as a positive selling tool
- Be proactive in your ongoing education regarding the company, weekly reports, products, and local retail business
- Always provide a friendly telephone manner
- Maintain a positive and cheerful attitude and cooperate with teamwork

**THE PERSON**

This is a great opportunity to be part of an ambitious brand that collaborates with some of the best designers and partners in the world.
- Available to work weekends or 1 day a week
- Positive, enthusiastic approach to the Fred Perry Brand
- Great communication skills
- Organised

**BENEFITS**

**We are proud to offer a wide range of benefits to all our staff and continue to reassess what our community needs from us to thrive. We don’t want to be a good company to work for, we want to be a great one. Here are some things we currently offer**:

- Annual performance-related bonus
- Competitive salary
- Generous staff discount
- Generous pension scheme with 8.5% company contribution
- Enhanced maternity and paternity packages
- Life insurance
- Season ticket loan
- 28 days annual leave
- Regular opportunities to attend gigs / events

Job Reference: CHE03364