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Team Leader
7 months ago
**Are you a motivated and experienced professional with a passion for leadership and team development? Are you seeking an opportunity to make a significant impact on a dynamic and growing organisation? If so, we have the perfect opportunity for you**
Evolution is the largest motor finance broker in the UK. Since our formation in 2002, we have transformed from a traditional motor finance brokerage into a technology-led firm with systems and technology capabilities that are designed to put the customer first and help our partnerships to grow.
Our Application Processing Team currently handle the first stages of the Operations process, from receiving the proposal through to issuing a final decision and preparing documents for the customer to sign. As a Team Leader you will be required lead and develop new and existing team members as well as provide valuable input on process improvement and refinement within the team.
**Key responsibilities**:
- Day to day line management responsibility of the Application Processing team including; holiday and absence management, return to work interviews, conducting one to one reviews and performance management.
- Ensure quality and performance goals are achieved through coaching initiatives and process improvements.
- Developing the people within your team by providing structured goals and objectives.
- Maintain and develop departmental systems, processes and controls in order to promote operational efficiency.
- Monitoring service levels and volume by utilising statistics generated from our reporting systems along with accurate analysis of these statistics.
- Manage staff rotas in line with forecast and allocate workload appropriately through team schedules.
- Ensure the team maintains a positive morale and work ethic in line with our company values and culture.
- Recruitment responsibilities such as conducting interviews and training of additional team members when necessary.
- Continued development by identifying new opportunities to improve processes, systems and procedures.
- To establish and maintain an effective working relationship and strong links with both internal and external stakeholders.
- Remain up to date on changes to company processes and objectives through regular interaction with line manager.
**Key requirements**:
- Leadership skills
- Ambition to maximise your own potential
- Excellent knowledge of regulatory policies and guidelines
- Good verbal and written communication skills
- Have a high awareness of the risks involved in the industry
- Availability to work flexible hours and weekends
By joining an established company who are leaders in the motor finance industry, you can expect an enthusiastic team, a friendly atmosphere, on-site parking, generous pension scheme, 33 days holiday (including bank holidays) and life assurance cover.
If you possess the required experience and skills and thrive in a fast-paced environment, we encourage you to apply. Please submit your CV and a cover letter outlining your relevant experience and why you are a suitable fit for this role.
**Job Types**: Full-time, Permanent
**Salary**: £28,500.00 per year
**Benefits**:
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Chesterfield S41: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Leadership: 2 years (preferred)
Work Location: Hybrid remote in Chesterfield S41