![Medequip Assistive Technology Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Supervisor
3 weeks ago
Role: Customer Service Team Leader
Location: Telford
**Salary**: £26,500 per annum
Hours: 37.5 hours per week.
Our VISION- Keeping people independent for longer - To ensure that the right product, in the right condition is delivered and installed in an appropriate and caring manner.
Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.
**Job Summary**
Supervising the day to day aspects of the customer service team to ensure the department functions to the highest level delivering a first class service to both external and internal customers.
**Key Duties**:
- Work alongside other departments to minimise the delays technicians experience at depots (increasing the available delivery time)
- To oversee the day to day distribution of work to Customer Service
- Investigate all non-compliances
**Benefits**
- Continuous training, development & management support
- Pension scheme
- Healthcare scheme
- Life assurance
- Cycle to work scheme
- Care First employee assistance programme including free counselling
- Discount arrangements
- Free uniform
- Opportunities for career progression
If you are interested in a role where you can work in a great team with great benefits and carry out a role where you can add value to our customers lives every day, then this is the role for you.
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
**Salary**: From £26,500.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
Schedule:
- Day shift
Work Location: In person
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