Head of Sales and Client Relations

2 months ago

London, United Kingdom Mayar Capital Ltd. Full time

**Company Overview**

We are a fast-growing fund management firm dedicated to providing superior returns to institutional investors, family offices, and high net-worth individuals since 2011. We invest in publicly-traded equities globally using a disciplined responsible value investing strategy across global equity markets

At Mayar Capital® we approach the craft of investing with a responsible private business owner’s mindset. We believe that an ethical business-owner approach is essential for generating long-term returns. Our assessment of the sustainability of a business, the intrinsic value and the margin of safety required to invest is indivisible. By thinking like business owners, we only invest in companies that are consistent with both our ethical and investing values.

We have a focused and analytical culture centered around integrity, continuous learning, humility, kindness, excellence, calculated risk-taking, patience, and mindfulness and are driven by our Guiding Principles

**Role Overview**

We are looking for a highly skilled and dynamic professional with a passion for investing to join our Sales and Client Relations team.

As the Head of Sales and Client Relations, you will play a pivotal role in driving the growth of our business by leading the sales and client relations team.

**______________________________________________**

**Responsibilities**:
**Sales and Business Development**
- Develop and implement effective sales strategies to acquire new clients and achieve revenue targets.
- Identify and prospect potential clients through various channels, including networking events, referrals, and market research.
- Conduct presentations and product demonstrations to showcase the firm's offerings.
- Identify and pursue new business opportunities, and establish and maintain strategic partnerships to drive business growth with a focus on wealth managers and IFAs in the UK

**Client Relations**
- Build and maintain strong trust-based relationships with existing clients, understanding their investment goals, and ensuring client satisfaction.
- Act as the primary point of contact for key clients, addressing their needs and concerns promptly and effectively.
- Work closely with internal and external teams, including portfolio management, operations, and fund administrators to ensure seamless client experiences.

**Marketing**
- Develop and execute innovative marketing strategies to enhance brand awareness and market positioning.
- Oversee the creation of compelling campaigns and content.
- Utilize market research and analytics to identify trends, opportunities, and competitive positioning.
- Ensure consistent and cohesive messaging across all marketing channels in line with product positioning and brand identity.
- Stay abreast of industry trends, market conditions, and competitor activities to inform strategic decision-making.

**Management & Reporting**
- Lead the Sales and Client Relations team providing mentorship, coaching, and guidance to enhance their skills and performance.
- Foster a collaborative and results-driven team culture.
- Maintain regular reporting to clients (factsheets, quarterly letters), funds databases and platforms.
- Utilize data and analytics to assess the effectiveness of sales strategies and make data-driven recommendations for improvement.
- Prepare regular reports on sales performance, client retention, and market trends for senior leadership.
- Develop and manage the sales and marketing budget effectively.
- Ensure all sales activities comply with regulatory requirements and industry standards.

**______________________________________________**

**Job Requirements**

**Skills & Experience**
- Minimum 10 years’ experience in sales and business development within asset management
- Exceptional interpersonal and communication skills, with the ability to build and maintain relationships at all levels.
- Have a network of relationships with wealth managers and IFA firms in the UK.
- Strong understanding of financial markets and client needs.
- In-depth knowledge of investment products including UCITS funds
- Experience with fund platforms
- Experience with institutional DDQs
- Effective planning, organisation and time-management skills
- Strong IT skills and experience with CRM systems.
- Willingness to travel extensively inside the UK and internationally.

**Personal Qualities**
- Determined / persistent / tenacious / conscientious.
- High integrity and professionalism.
- Ability to remain calm under pressure.
- Creative problem-solving and thinking outside the box.
- Enthusiastic with positive energy and attitude.
- High attention to detail
- Identify with our company’s Guiding Principles

**______________________________________________**

**Pay & Benefits**
- Competitive salary and performance-based bonus
- Eligibility to participate in the company's LTPP within 2 years
- Full Time, 4 days in the office, 1 day working from home per week once established
- Life

  • Head of Client Relations

    1 week ago

    London, United Kingdom McQueens Flowers Full time

    **Company**: Established in London in 1991, McQueens is the largest luxury flower business in the UK. With headquarters in London and operations in New York and Korea, McQueens is ambitiously international, with plans to expand into other countries in Asia, The Americas and Europe. McQueens provides a broad range of services comprising weekly flowers for...

  • Head of Client Relations

    2 days ago

    London, United Kingdom eFinancialCareers Full time

    **Description** B2Broker group of companies offers an opportunity to work and develop in a fast-paced environment, to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people. A role is now available for a Head of client relations. **About Us** International company B2Broker (Business to Broker) is a fintech...

  • Head of Client Relations

    1 day ago

    London, United Kingdom eFinancialCareers Full time

    **Description** B2Broker group of companies offers an opportunity to work and develop in a fast-paced environment, to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people. A role is now available for a Head of client relations. **About Us** International company B2Broker (Business to Broker) is a fintech...

  • Head of Client Services

    2 weeks ago

    City of London, United Kingdom Client Full time

    Head of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...

  • Head of Client Services

    2 days ago

    City of London, United Kingdom Client Full time

    Head of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...

  • Head of Sales

    3 weeks ago

    Greater London, United Kingdom Certus Sales Recruitment Full time

    **Head of Sales - HR SaaS** **London / Hybrid** **80-100k Base, 140-160k First Year + Stock** As a UK-based technology company with global ambitions, our high-growth, well-funded, scale-up client deliver enterprise-grade HR Software focused on the ever-important online talent attraction market. To meet expectations and accelerate growth, they now have an...

  • Client Services

    1 month ago

    London, United Kingdom London School of Public Relations Full time

    _**The Client Services Officer is in charge of coordinating the professional development courses. T**_**he role is varied and interesting and you are required to have the communication skills and confidence to build a rapport with our clients and deliver the overall administration, organising and planning of the professional of the training programmes. We...

  • Head of Smb Sales

    3 days ago

    Greater London, United Kingdom Certus Sales Recruitment Full time

    **Head of SMB Sales - HR SaaS** **London / Hybrid** **100-120k Base, 146-166k OTE + Great Benefits** Our award-winning client is a leading HR technology company with a globally used platform that drives employee engagement. Through their flexible and innovative service, they deliver cutting-edge employee benefit, engagement, and communication solutions to...

  • Head of Smb Sales

    1 day ago

    Greater London, United Kingdom Certus Sales Recruitment Full time

    **Head of SMB Sales - HR SaaS** **London / Hybrid** **100-120k Base, 146-166k OTE + Great Benefits** Our award-winning client is a leading HR technology company with a globally used platform that drives employee engagement. Through their flexible and innovative service, they deliver cutting-edge employee benefit, engagement, and communication solutions to...

  • Client Relations

    1 month ago

    London, United Kingdom Mood Media Full time

    Mood Media are seeking a **Client Relations** guru who is the glue that ensures Clients and Account Managers know exactly what is going on. You’re the Wingman, the Defensive Midfielder, the Drummer in a band, the Stage Manager at the West End Show - You are essential to the success of the business. You’ll be responsible for supporting the Sales Team...

  • Senior Client Relations Manager

    2 months ago

    London, United Kingdom eFinancialCareers Full time

    **Senior Client Relations Manager** The Murano Connect research desk conducts market research about institutional investors' allocations, writes up the research and communicates it to its clients. The senior members of the team, of which the Manager is one, are responsible for the developmentof the team and the quality and flow of the research reports...

  • Head of Sales(Central Government)

    7 days ago

    London, United Kingdom BMS Tech Sales Full time

    Head of Government, Public Sector Salesfor anIT Services Businessto spearhead expansion within the Central Government and public sector.In this pivotal role, you'll be the strategic mastermind crafting winning sales strategies, building enduring client relationships, and guiding a dynamic team of sales professionals to exceed expectations.The Role:Motivate...

  • Salesforce Client Relations Apprentice

    7 days ago

    London, United Kingdom Man Group Full time

    **About the company**: Man Group is a global, technology-empowered active investment management firm focused on delivering alpha and portfolio solutions for clients. Headquartered in London, we manage $161.2 billion* and operate across multiple offices globally. Their clients and the millions of retirees and savers they represent are at the heart of...

  • Client Relations Associate

    6 days ago

    London, United Kingdom Mason Blake Full time

    Our client is a boutique investment management house. Due to continued business success, they are now looking to recruit a **Client Relations Associate **to join their Marketing Team on a permanent basis. Reporting directly to the Head of Business Development, the **Client Relations Associate **will take responsibility for the following duties: - Create an...

  • Head of Strategic Relations

    3 weeks ago

    Bromley, Greater London, United Kingdom Bromcom Computers Plc Full time

    The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal ‘voice of the customer’, working with school, trust and local authority leaders to...

  • Head of Strategic Relations

    1 day ago

    Bromley, Greater London, United Kingdom Bromcom Computers Plc Full time

    The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal ‘voice of the customer’, working with school, trust and local authority leaders to...

  • Head of Strategic Relations

    2 weeks ago

    Bromley, Greater London, United Kingdom Bromcom Computers Plc Full time

    The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal ‘voice of the customer’, working with school, trust and local authority leaders to...

  • Head of Strategic Relations

    1 day ago

    Bromley, Greater London, United Kingdom Bromcom Computers Plc Full time

    The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal ‘voice of the customer’, working with school, trust and local authority leaders to...

  • Public Relations Intern

    1 month ago

    London, United Kingdom Fuel Public Relations Full time

    _PR Internship _ **About us** Fuel Public Relations is a boutique communications agency specialising in intelligent, high profile, compelling campaigns which deliver impact and success. We work with ambitious, forward-thinking national and international clients to enhance positioning, reputation and appeal for discerning B2B and B2C audiences. Our...

  • Client Relations Executive

    4 weeks ago

    London, United Kingdom Link Group Full time

    **Overview** The Orient Capital team are recruiting for a **Client Relations Executive (RM) **who will work within the **Client Relations Management (CRM) team **, reporting directly to the Client Relations Deputy/Head and with primary responsibility for a wide portfolio of clients. The **RM **will provide proactive, ongoing client support for a wide range...