Student Mentor Project Lead

2 weeks ago

Birmingham, United Kingdom Arden University Full time

**Student Mentor Project Lead**:
**£30,000pa and Excellent Benefits**:
**Permanent Full-Time (Mon - Fri)**:
***Read the full **job description** here**:
**The Opportunity**:
At Arden University, we pride ourselves on being true innovators, disruptors and pioneers. Our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. We are currently looking for a Student Mentor Project Lead for each of our London campuses.

We are launching a new Peer Mentor programme, and are looking for people to oversee its successful implementation and operation. You will liaise with our student mentors, providing guidance and support. You will also collaborate closely with the Academic Persistence Programme staff, as the role involves assisting in achieving retention goals, monitoring engagement and coordinating activities. You will be a student advocate, coordinating academic staff and other student relationships. Tracking and analysing student data and preparing reports will also be part of the role.

**About You**:
We are looking for someone who embodies high energy, positivity, and enthusiasm, with a strong commitment to student success and higher education. You will be action-oriented and detail-oriented, proficient in data management and troubleshooting student issues using various resources.

You will be used to fast-paced environments, possess exceptional problem-solving skills, and have experience managing projects and events. Strong communication skills, both written and verbal, are essential, along with the ability to work independently and collaboratively.

Previous experience in supporting students, handling complaints, and utilising CRMs and student records databases is preferred, along with knowledge of data protection principles and student development theory.

**Why Arden**:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

- 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
- A generous Aviva pension plan, our contributions start at 7%
- PMI or Healthcare Cashback (dependent on role grade)
- Study any Arden course for free, with generous discount for all family and friends
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
- Plus, other **competitive benefits**

**Arden’s values**:
**Stand out, Progressive, Accessible, Resourceful, Kindness,** reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click **here**, or to start your journey with us, click apply

**Closing Date**:16 June 2024

**Interviews Week Commencing: 24 June 2024

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