Customer Liaison Officer

6 months ago


Bolton, United Kingdom bolton council Full time

We have an excellent opportunity at Bolton Council due to the strategic expansion of our Corporate Property team.

The Customer Liaison Officer reports to the Head of Corporate Property Operations. You will be joining a high-performing group to coordinate a successful workflow within Corporate Property to fulfil customer requests. You will be a dedicated point of contact to receive customer queries (e.g., from residents and businesses across the borough, Council staff and elected members), and then ensure that these requests flow to the relevant functional areas within the group in order for the cases to be fulfilled. Integral to this will be operating a robust tracking process in order that all requests are responded to successfully in a timely way. The Customer Liaison Officer role is a great opportunity to work with the entire Corporate Property team and to gain experience in a wide-ranging and varied service, as well as to liaise with customers both internally in the Council and externally across the borough.

**About You**

We are seeking someone who is naturally proactive, organised and results driven and must have experience of providing a high level of customer service to range of clients.

**Salary**: £28,770.00-£32,076.00 per year

**Benefits**:

- Additional leave
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free flu jabs
- Gym membership
- Health & wellbeing programme
- Paid volunteer time
- Relocation assistance
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Bolton: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Bolton



  • Bolton, United Kingdom Construction Resources Ltd Full time

    Our client has grown from a small family run business to the UK’s largest privately owned and family managed contracting business, employing over 650 people. They specialise in the below projects - Construction Projects - Housing Partnerships - Property Services - Engineering Services - Painting & Decorating - Energy Services Due to project wins, they...

  • Tenant Liaison Officer

    6 months ago


    Bolton, United Kingdom Ionic Recruitment Ltd Full time

    **Key Information** - A local Social Housing Refurbishment contractor are currently looking for a tenant liaison officer to cover a long-term sickness vacancy, working in both Manchester and Bolton areas on Damp and Mould schemes - As a business, this company are established within the Social Housing sector and work with several housing associations and...


  • Bolton, Bolton, United Kingdom The Klinsmann Partnership Ltd Full time

    We are currently seeking a Commercial Liaison Officer to join our team at The Klinsmann Partnership Ltd. This role involves developing and maintaining positive relationships with store owners and staff, collecting feedback on product performance, and supporting the growth of our territory.


  • Bolton, Bolton, United Kingdom Circle Health Group Full time

    Job Title:As a Patient Liaison Officer at Circle Health Group, you will play a crucial role in converting self-pay enquiries and consultations to procedures within our centres. This is an exciting opportunity to join our team and contribute to the growth of our organisation.


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    To assist the Patient Experience & Information Support Officer with the development, implementation and maintenance of the Patient Advice & Liaison Service (PALS) for the Trust. To provide a front line problem solving facility, working with service users in resolving any difficulties they are experiencing within the Trust. Provide an effective administrative...


  • Bolton, United Kingdom The Solution Automotive Limited Full time

    Job RequirementsWe are seeking an experienced Estimator and Customer Liaison to join our team at The Solution Automotive Limited. Based in the Bolton area, this role involves working closely with customers, engineers, and other team members to ensure seamless delivery of repair services.Main ResponsibilitiesThe key responsibilities of this role...

  • Office Administrator

    7 months ago


    Bolton, United Kingdom Jobstore UK Full time

    Jobstore are recruiting for an Office Administrator to join a leading manufacturing business in the North Manchester, Radcliffe area for an immediate start on a part-time basis. Typical duties will be; Tracking and monitoring of orders through the internal management system Creating and processing invoices Liaising with suppliers to ensure a timely...


  • Bolton, United Kingdom bolton council Full time

    We are looking for an enthusiastic and hard-working individual to join our Parking Services team as a Customer Services Officer. You will work within a busy office environment to complete the customer service functions within Parking Services, responding to customer queries, appeals and formal challenges in writing. The role also includes various other...


  • Bolton, Bolton, United Kingdom Forrest Recruitment Full time

    About the RoleWe are seeking an experienced Senior Client Liaison Specialist to join our team at Forrest Recruitment.This is a fantastic opportunity for a highly skilled and motivated individual to take on a challenging role that involves building strong relationships with clients and delivering exceptional customer service.Key ResponsibilitiesRespond to...


  • Bolton, United Kingdom CV-Library Full time

    4Recruitment Services are seeking a Housing Options Officer for our client based in Bolton. The role holder will be required to: assist and support the delivery of a high quality Housing Options & Advice Service for homeless persons, those threatened with homelessness and others in housing need. provide for all aspects of homelessness and housing advice...


  • Bolton, United Kingdom Adullam Homes Full time

    About the JobWe are seeking a highly skilled and compassionate Tenancy Sustainment Officer to join our team in Bolton. As a key member of our support team, you will work closely with individuals who are experiencing homelessness or are at risk of losing their tenancies.Your primary responsibility will be to assess individuals' needs and develop personalized...


  • Bolton, United Kingdom Leadership Recruitment Full time

    Following significant investment from a Private Equity Investor, CCM Motorcycles, a prominent British motorcycle manufacturer, is embarking on a rebranding journey and seeks to continue its journey as a premium brand in the motorcycle industry but, importantly, focusing on becoming known more as a lifestyle brand than a motorbike manufacturer. The...


  • Bolton, United Kingdom CV-Library Full time

    Red Snapper Recruitment are recruiting for a Housing Options Officer based in Bolton. The purpose of this role is to assist and support the delivery of a high-quality Housing Options & Advice Service for homeless persons, those threatened with homelessness and others in housing need. Provide for all aspects of homelessness and housing advice casework from...


  • Bolton, United Kingdom The Sherwin-Williams Company Full time

    In the role of a Customer Service Specialist at our Bolton, Greater Manchester site you will providing a variety of customer service support to internal and external customers. Your responsibilities will include solving problems, researching complex information and building customer relationships.  This position is based onsite and offers some hybrid...


  • Bolton, United Kingdom Red Snapper Recruitment Limited Full time

    Red Snapper Recruitment are recruiting for a Housing Options Officer based in Bolton.The purpose of this role is to assist and support the delivery of a high-quality Housing Options & Advice Service for homeless persons, those threatened with homelessness and others in housing need.Provide for all aspects of homelessness and housing advice casework from...


  • Bolton, Bolton, United Kingdom Salvation Army Housing Association Careers Full time

    About The RoleWe're looking for an experienced professional to join our team as a Customer Insight and Engagement Officer. As a key member, you will contribute to creating customer-centric services by gathering and analyzing feedback. With a range of accommodation types across England, this role offers exciting opportunities for collaboration and...


  • Bolton, United Kingdom saha Full time

    **About The Role**: Saha is on a journey. We want to help transform lives and we are looking for a truly customer focused person to help drive our work around customer insight and engagement. This is not just about meeting the regulatory standards. This is about helping customers influence and shape the services we provide through co-production and...


  • Bolton, United Kingdom Senitor Recruitment Full time

    We are looking for an enthusiastic and professional Customer Service Helpdesk Officer looking to take the next step in their career, to join a dedicated Support team of 5 others. The company are in the manufacturing industry, working as a market leader in their field of electronic devices used in the advertising industry, and are currently Europe's largest...


  • Bolton, United Kingdom CV-Library Full time

    About The Role Salvation Army Homes is on a journey. We want to help transform lives and we are looking for a truly customer focused person to help drive our work around customer insight and engagement. This is not just about meeting the regulatory standards. This is about helping customers influence and shape the services we provide through...


  • Bolton, Bolton, United Kingdom The Solution Automotive Limited Full time

    Vehicle Maintenance and Customer Liaison RoleThe Solution Automotive Limited seeks a skilled Service Advisor to join its Bolton site's aftersales team.About the Role:As the customer-facing representative, you will provide top-notch service by facilitating clear communication regarding vehicle servicing needs.This important role offers opportunities to...