Client Services Administrator Apprentice

6 days ago


Brough, United Kingdom Mires Beck Nursery Full time

Ready to join the world of client services? This is a unique and rewarding job that allows you to be at the center of customer experience

As a Client Services Administrator, you get to interact with customers from all walks of life from all over the globe. Your role in making sure their needs are met and expectations exceeded will play an integral part in helping your company improve its reputation as well as maximize revenue. If this new challenge excites you, buckle up for the incredible journey ahead - let's go explore together

**Key Responsibilities**:

- Be a key point of contact for service users, supporting the Service Delivery Manager in the day to day running of Service Delivery function.
- Handle day to day queries effectively using interpersonal skills and communicating through various methods.
- Ensure service user data is accurate and kept up to date within their files and on all other systems/areas information is stored.
- General filing, scanning and photocopying.
- Assist in organising relief staff as instructed by the Service Delivery Manager.
- Working with the Service Delivery Manager with the planning and delivery of projects and events.
- Provide support to Managers with note taking.
- Escalating any relevant issues to the senior management team accordingly.
- To carry out other reasonable duties as delegated by the Service Delivery Manager.

Compliance
- Be aware of relevant company rules and policies.
- Adhere to all GDPR requirements and always uphold confidentiality.
- Ensure compliance with health and safety regulations.
- Attend meetings and training courses as requested by the Management team.

**What we’re looking for**:

- Communication skills
- IT skills
- Great organizing skills
- Strong attention to detail
- Problem solving skills
- Great teamworking skills

**Job Types**: Full-time, Apprenticeship

**Salary**: From £5.28 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Mires Beck Nursery



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