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Bank Retail Driver

8 months ago

Hereford, United Kingdom St Michael's Hospice Full time

**About Us**

St Michael's Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive salary and benefits package, a transferrable NHS pension or you can enrol onto our own Hospice pension. We offer Life Assurance, a superb working environment and facility, generous study leave allowance, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment and 30 days annual leave, plus bank holidays.

We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for nearly 40 years.

**About the job**

Are you looking for a role that makes a real difference to our Herefordshire community? Do you love working with people and providing excellent customer service? 

As a driver you will be required to support across our sites in Herefordshire, delivering and collecting donated items for our essential retail team. Good customer service will be an essential skill for this role as you will be in constant contact with the general public. You will provide and ensure our customer service is at its very best whilst supporting our valued team of retail staff and volunteers in order to maximise income and profit.

You will need to be confident in manual handling procedures as this role will involve regular loading and unloading of items.Job Description and Person SpecificationJob Title: Bank Retail Driver for Retail Shops

**Spinal Point**: 4-5

**Department**:Retail

**Location**:Retail sites throughout Herefordshire and surrounding areas

**Reports to**: Shop or Area Retail Manager

**Responsible for**: Volunteer drivers

**Job Purpose**:To provide an excellent delivery and collection service to the general public/shops including cash transportation to Head Office.

**Responsibility Areas**:
**Retail support - Retail shops**
Deliver allocated paperwork and sundries to retail outlets.

Deliver requested stock to retail shops.

Collect and disperse waste materials from retail shops to skips.

Collect recycled goods from shops and deliver to appropriate areas.

Collect weekly takings from shops and transfer to Head Office adhering to Hospice procedures.

Deliver and implement a high standard of customer service at all times.

Ensure that all Hospice retail policies and procedures are followed.

**Communication - Retail Shops**
Liaise with retail staff on-site regarding delivery and collection of sundries and stock.

Ensure that hospice safeguarding procedures are followed.

Promote a positive image for the organisation.

Attend regular staff meetings.

**Legislative Compliance**
Ensure compliance with all Hospice Health & Safety (H&S) policies and procedures.

Ensure compliance with all relevant Trading Standards.

Ensure that General Data Protection Regulation (GDPR) is adhered to in all areas.

**Recycling & Waste Management**
Contribute in all areas of recycling to provide maximum income from this source.

Ensure safe waste management procedures are adhered to.

**Vehicle Maintenance**
Responsible for day to day maintenance of vehicle with completion of regular checks.

Responsible for the arrangement of regular and statutory checks with authorised motor garage as directed by Head office.

Responsible for security of vehicle and contents during and at end of day.

Ensure that all equipment used in the vehicle is fit for purpose including holding straps and sack trucks.

Adhere to all Health and Safety regulations and policies concerning safe driving and manual handling.

**Job Types**: Permanent, Zero hours contract

Pay: £12.00-£12.23 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person