![Emerging Futures](https://media.trabajo.org/img/noimg.jpg)
Service Administrator
2 weeks ago
**Permanent, full-time post **37.5 hours per week
**Location** Gloucester, Worcester & opportunity to work from home
**Salary** £24,839 - £26,687
Emerging Futures delivers ground-breaking projects nationally including substance misuse recovery services, coaching, and volunteering opportunities, behaviour change programmes and housing to vulnerable adults.
As the Service Administrator, you will provide administrative, financial and system support our housing teams and provide high quality business support by implementing effective business and corporate processes to support delivery. It is essential you are extremely organised, have high levels of IT skills, good interpersonal skills, and a willingness to work flexibly as part of a team.
Within this role, you will be required to support services in Gloucestershire, Worcester, Birmingham, and Swindon.
- **What you will be doing**_
- Coordinating staff pay and expense submissions on a monthly and weekly basis including monitoring sickness and absence levels.
- Working collaboratively with our commissioners and partners, collate all KPI’s around housing, resettlement and move-on and ensure contractual obligations are met.
- Monitoring the service budgets, ensuring monthly reporting of spend against budget.
- Supporting the Service Manager/Housing Manager to maintain relationships with property and office landlords and ensuring contracts are correct and cost effective.
- Acting as first point of contact in relation to operational enquiries from stakeholders, commissioners, other services, landlords, neighbouring residents, and members of the public.
- Compiling both regular and ad hoc reports and audits across Records Management Systems as required for both internal and external use, including for contractors.
- **Some of the skills, knowledge and experience you will have**_
- Experience of maintaining data bases and other data management systems.
- A clear understanding of confidentiality and boundaries.
- Experience of general office procedures and administrative duties.
- Evidenced expertise in working with WORD, EXCEL, and ACCESS IT packages.
- Ability to construct well-formed reports and effectively use data collection systems and translate data output in to meaningful, clear information.
- Willingness to be a central part of a multidisciplinary team and take the lead on ensuring administrative systems are effectively and used correctly.
- Employ a mature, empathetic, and non-judgmental attitude towards our stakeholders
If you would like to discuss the role in more detail, please contact James on 07498 602181.
Anticipated interview dates are to be confirmed.
**Salary**: £24,839.00-£26,687.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
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