Business Support Officer
2 weeks ago
Main Purpose Of The Job:
To deliver a wide range of both routine and more complex administrative tasks within the
corporate business support service in order to support the effective and efficient delivery
of Council services.
Provide on-going support and guidance to Business Support Officers
General Administrative Support
Support, guide and mentor Business Support Officers on all aspects of the work
Receive, sort and distribute incoming and outgoing post (including via electronic systems)
File records in an accurate and timely fashion and maintain electronic or paper filing
systems
Photocopy, fax and scan documents to ensure information can be distributed to intended
recipients
Collate, print and distribute documents or materials as required
Demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards
Demonstrable experience of dealing with the public face to face, by telephone and via web enquiries
Experience of working within a team
Experience of mentoring, guiding and training other staff on a daily basis.
Demonstrable experience in handling contentious and confidential issues in an effective manner
Experience in working within a pressurised environment, prioritising and
organising conflicting workloads
Experience of liaising effectively with both statutory and non-statutory
agencies
Experience of working on own initiative, but identifying when it is necessary
to seek advice or refer on to a senior officer any highly complex or contentious issues
**Job Types**: Full-time, Temp to perm
Contract length: 7 months
**Salary**: From £18.77 per hour
**Education**:
- A-Level or equivalent (required)
**Experience**:
- business support: 5 years (required)
- Administrative: 6 years (required)
- local government: 2 years (required)
Work Location: In person
Reference ID: 994047
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