IT Infrastructure Specialist

2 weeks ago


Leicestershire, United Kingdom Ultimate Banking Ltd Full time

Key responsibilities of the IT Infrastructure Specialist include:

- To provide the IT infrastructure team with technical guidance and support the team through daily operational issues and tasks, ensuring that all faults assigned to second line support are resolved in a timely manner.
- Ensure any breaches of security and IT policies are reported to the IT Infrastructure manager straight away and that file backup procedures are carried out for all critical installations.
- Ensure that the businesses systems are patched and kept up-to-date and the security of customer and employee data
- Provide support and guidance for Installing, removing and exchanging PC hardware, software, and peripheral devices for users throughout the business as requested by the manager.
- Resolution of user problems in running PC package software and liaising with hardware suppliers concerning operational/hardware issues.
- To undertake disaster back-up testing at stand-by sites as instructed
- Administration of Windows, including creating new user accounts and changing passwords. Active directory, Group policy management. DNS/DHCP
- Ensure the Daily and weekly IT Infrastructure schedule is completed

Essential skills & experience required of the IT Infrastructure Specialist:

- Knowledge and experience supporting Windows servers Administration and MS Exchange Administration
- HP and Dell hardware Server support
- Automated Desktop build experience
- Group policy administration incl. Antivirus Admin, Citrix Administration & Azure
- Patch management
- Mobile device management and Managing backups
- Full, clean driving license and a car

This is a 12 months fixed term contract, Monday - Friday but you will also be required to work 1 in 4 Saturday mornings on the IT Helpdesk this can be from home). Our client is based in Market Harborough and so you will need to be within a commutable distance(in case of emergencies). However, general working patterns are hybrid in nature, you will be required to be in the office mostly for the first month for training and then circa. 2 days a week in the office thereafter.



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