Sales Support Administrator
5 months ago
**Sales Support Administrator - Glasgow - Permanent - £22,500 p/a**
Do you want to work with a leading brand, a company that prides itself on taking care of its staff? Are you able to work in a busy role where you can be spinning lots of plates at one time? Do you have a proven track record in Customer Support Administrator role? If you have experience gained in a case lead environment such as Mortgages, Financial Services, Pensions, etc, then this could be the role for you.
Working within a small, dedicated team, you will be providing administrative support to the sales team to ensure clients and customers get excellent levels of service. Each day will be varied and very busy.
**What would the day-to-day look like?**
- Dealing with the aftersales process
- Ensuring queries are dealt with efficiently
- Managing requests for contract changes and all related database administration
- Issuing relevant paperwork
- Ensuring systems and databases are updated
- Liaising with 3rd parties
- Raising invoices
- Scanning and data entry
- Covering for reception calls as and when required.
- Providing regular updates to sales staff, clients and third parties
- Acting in a proactive basis, pre-empting workload and any issues etc.
- You will have first-class administration and organisational skills
- You will have excellent telephone and face-to-face communication skills
- Solid experience gained in a sales support environment
- Experience of Word, Excel, and Outlook is required
- You will be forward-thinking and able to put the customer at the heart of everything you do
**This is an exciting opportunity with the flexible and hybrid working available.**
**Interested? Please contact Hayley McQueen at 0141 212 7761.**
HRC Recruitment acts as both an employer and an employment agency.
**Job Types**: Full-time, Permanent
**Salary**: From £22,554.00 per year
**Benefits**:
- Company pension
- Flexitime
- On-site parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
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