Administrative Assistant
2 weeks ago
**Qualifications**:
**Responsibilities**:
Provides administrative support to a department or individual. Duties may include: typing, filing, answering phones, scheduling, calendaring, record keeping, coordinating meetings and conferences, obtaining supplies and/or sorting/distributing mail. May work on special projects to include recording, compiling, retrieving, reporting and analyzing information. Must be able to multi-task and prioritize. Strong communication skills and organizational skills are required. Proficiency with MS Office required. Minimal work direction needed, highly skilled and knowledgeable to the position.
**Comments/Special Instructions**
ASAP start
Hybrid. 2 days in the office. 3 WFH.
MAJOR ACTIVITIES AND RESPONSIBILITIES:
Manage all incoming Customer Service queries & Business enquiries.
Accurately processes Wholesale & Direct Customer orders using a range of Business Systems, primarily SAP
Manage the order process from receipt of order through to delivery and invoicing, ensuring swift, efficient and accurate service.
Provide an exemplary level of Customer Service, maintaining a professional and positive attitude, to customers as well as to third party warehouse/logistics Company.
Processes customer uplifts/returns
Work closely with the Finance team to ensure pricing/invoicing queries and credit claims are resolved as quickly and efficiently as possible
Daily/Weekly/Monthly Reporting
Raise incident reports for any non-conformances, complaints, late or damaged deliveries, temperature deviations etc & providing any necessary follow-up support on incidents as instructed by the Quality and Regulatory Compliance Manager, Customer Services Manager and/or Demand Planning Manager
General preparation for internal and external meetings
Assist with various projects as required
Maintain a high standard of housekeeping
Undertake relevant training as provided by the Company
Ensure compliance with approved Company policies and procedures
Proactively looks for opportunities to improve system efficiencies to eliminate waste
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
**Salary**: £13.00-£23.60 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Milton Keynes: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: ADMIN MK
Expected start date: 03/04/2023
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