Customer Support
4 weeks ago
**About us**
CPD Online College is a small business in Huddersfield. We are professional, agile, innovative, and our goal is to help clients offer staff training and individuals access online courses to improve their career prospects.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
We are looking for Customer Service Representatives to provide the highest levels of service to our clients through various communication methods.
**Responsibilities**:
- Contact new clients to help them with setting up their online accounts.
- Troubleshot any issues from existing clients.
- Escalate customer issues to supervisors or managers as necessary.
- Routinely contact existing customers to ensure they are satisfied with the service and advise on further training.
**Salary**: £18,000.00-£21,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Work Location: One location
Application deadline: 24/04/2023
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