Commercial Parts Advisor

5 months ago


Hounslow, United Kingdom Irlam Associates Full time

Overview:
We are seeking a dedicated Parts Advisor to join our team. The Parts Advisor will be responsible for assisting customers in purchasing automotive parts and accessories, providing excellent customer service, and maintaining inventory accuracy.

**Duties**:

- Communicate with customers to determine their parts needs
- Look up and provide accurate information regarding parts availability and pricing
- Process parts orders and returns efficiently
- Maintain accurate records of all transactions
- Assist in managing inventory levels and conducting regular stock checks
- Provide exceptional customer service before, during, and after the sale
- Collaborate with the service department to ensure timely delivery of parts
- Keep the parts department clean and organized

**Requirements**:

- Proficiency in Excel for maintaining records and inventory management
- Strong communication skills to interact effectively with customers and colleagues
- Excellent organizational skills to manage parts inventory efficiently
- Bilingual or multilingual abilities are a plus
- Familiarity with phone etiquette for professional customer interactions

Join our team as a Parts Advisor to contribute to our commitment to providing top-notch service in the automotive industry.

**Job Types**: Full-time, Permanent

Pay: Up to £29,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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