Service Advisor Role

4 days ago


Hounslow, Greater London, United Kingdom Rygor Group Full time

Rygor Group: A Career in Service Excellence

About the Role

Rygor Group is seeking a dedicated Service Advisor to join our Heathrow team. As a key member of our service operations, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Provide exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
  • Develop and maintain strong relationships with customers, dealerships, and suppliers.
  • Work closely with the service team to ensure efficient service delivery, meeting quality and productivity targets.
  • Monitor and manage service schedules, ensuring optimal use of resources and minimal downtime.
  • Collaborate with the parts department to ensure timely and accurate parts allocation.
  • Maintain accurate records and reports, providing insights to drive business improvement.
  • Participate in training and development programs to enhance skills and knowledge.

Requirements and Skills

  • Proven experience in a service advisor or similar role, with a strong understanding of commercial vehicle service operations.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
  • Knowledge of industry-standard software and systems, including Kerridge.

About Us

Rygor Group is a leading provider of commercial vehicle services, with a reputation for excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and customer-focused individual looking for a new challenge, please apply today.



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