Telesales Team Leader

6 months ago


Halifax, United Kingdom Viva Training Full time

Responsibilities:

- Conduct outbound calls to potential customers from provided leads
- Present and promote products or services to prospective clients
- Deliver scripted sales pitches to engage customers and secure appointments or sales
- Maintain accurate and detailed records of calls made and outcomes achieved
- Follow up with customers to ensure satisfaction and answer any questions or concerns
- Collaborate with team members to meet individual and team sales targets

Qualifications:

- Previous experience in telemarketing or sales is preferred
- Excellent verbal communication skills in English, with the ability to articulate ideas clearly and effectively
- Proficiency in using telemarketing software and CRM systems, such as Salesforce, to manage customer interactions and track progress
- Ability to communicate fluently in Spanish is a plus
- Strong persuasive skills and the ability to build rapport with potential customers over the phone
- Results-oriented mindset with a drive to meet or exceed sales goals
- Strong organizational skills and attention to detail

Note: This position requires working from our office location. Remote work is not available for this role.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Halifax: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: TSM191123


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