Senior Client Services Manager
6 days ago
SKS Business Services are delighted to announce that we are looking for a Senior Client Service manager to join our group. SKS have 24 offices across the UK that specialise in accounting, audit, business advice, tax and business rescue. SKS Business Servicesare a top 45 accountancy firm.
**Qualities**:
- Client facing
- Team leader
- Articulate
- Driven
- Work to deadlines
- Commercially astute
- Dynamic and likes to work in a modern post-Covid-19 work environment
**Broad Duties**:
- Portfolio management
- Review of accounts production, corporation, and personal tax returns
- Providing business advice to the clients
**Detailed duties**:
**Client liaison**
- To be the point of contact for client liaison.
- Meeting clients to discuss accounts.
- Where appropriate and jointly with India team, recommend financial actions by analysing accounting reports.
- Advise clients on areas of business improvement.
- Maintain customer confidence and protect operations by keeping financial information confidential.
- Detect and prevent money laundering.
**Account Management**
- To ensure accurate and timely billing and receipt.
- Ensure India team is on schedule with invoice raising and client fee payment. Liaise directly with client when necessary.
- Standardise and update client engagement letters.
**Management**
- Weekly update with SKS by Skype, monthly meetings as required/possible.
- Improve processes by developing or implementing best practices.
- Manage UK based accounting / admin staff as required.
- Maintain professional and technical knowledge by attending educational workshops
- reviewing professional publications; establishing personal networks; participating in professional societies.
**Business Development**
- Business Development - assist SKS Business Development Director as required to acquire new clients. Meet prospective clients, discuss requirements, and create proposal (with assistance from Directors as required).
- Extend the value chain by introducing new services to existing clients at all touch points.
The Group has specialist directors so considerable technical support is available to fulfil the above responsibilities.
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