Senior Service Advisor

1 month ago

Croydon, United Kingdom MB Group Full time

Our Client, a leading car manufacturer are currently looking for a **Senior** **Service Advisor** to join their business based out of their **Croydon** Dealership. This role offers unlimited bonus opportunity and great progression opportunity’s.

As a **Senior** **Service Advisor,** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for the other Service Advisor’s ensuring they are keeping customers informed on progress, upselling products and delivering the best customer service possible.

This is a great opportunity for an experienced **Service Advisor** to take their first step into management, or a **Senior Service Advisor** who is looking to grow their OTE and knowledge of Hybrid technology.

**About the role**
- Taking appointments from our lead qualification team
- Manage and develop the existing service team
- Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
- Discussing various options available to customers working within the lines of their needs and budget
- Help coach and develop the Service team
- Go over repair options & costs with customers making sure they understand what is required and why
- Speak to customers over the phone and F2F
- Help invoice all work carried out
- Ensure customers are dealt within a speedy and efficient manner
- Giving an honest, transparent sales experience
- Meeting or exceeding targets based on sales and customer satisfaction
- Upselling additional work, service plans and extended warranties
- Delivering excellent service at all times making their experience enjoyable and memorable
- Manage any complaints or issues that may arise
- Work very closely with the Workshop Controller and Service Manager

**About you**
- Experience working in a **Main Dealer** environment
- Be an experienced **Service Advisor**
- Have excellent customer service ability and the desire to sell
- Hold a full UK driving licence
- Thrive under pressure
- Have a desire to succeed
- Be able to lead from the front and the ability to manage a team

**About the company**
- Excellent basic salary and bonus scheme
- Bonus based on sales, customer service and add-ons
- Ability to progress through internal promotion
- Excellent benefits package, including pension, healthcare, and car leasing schemes
- Flexible progression based on your career aspirations
- Manufacturer based training

**About Our Client**

Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

**What’s next?**

**Job Types**: Full-time, Permanent

Pay: £34,000.00-£50,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- 10 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: JEMCRO074

  • Senior Service Advisor

    1 month ago

    Croydon, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Senior Service Advisor Required in Croydon, Surrey** - ** Basic £28,000 + £10k OTE uncapped**: - **45 Hours per week Monday - Friday with NO WEEKENDS!** **Motor Trade Vehicle Senior Service Advisor required for Family Run Car Dealership in Croydon, Surrey.** The Senior Service Advisor will be working alongside another Vehicle Service Advisor and will...

  • Senior Service Advisor

    4 weeks ago

    Croydon, Greater London, United Kingdom Perfect Placement Automotive Recruitment Full time

    Senior Service Advisor Required in Croydon, Surrey- Basic £28,000 + £10k OTE uncapped:45 Hours per week Monday Friday with NO WEEKENDSMotor Trade Vehicle Senior Service Advisor required for Family Run Car Dealership in Croydon, Surrey.The Senior Service Advisor will be working alongside another Vehicle Service Advisor and will be responsible for providing...

  • Senior Service Advisor

    4 weeks ago

    Croydon, Greater London, United Kingdom Matt Burton Full time

    Our Client, a leading car manufacturer are currently looking for a SeniorService Advisor to join their business based out of their Croydon Dealership. This role offers unlimited bonus opportunity and great progression opportunity's.As a SeniorService Advisor, you are responsible for engaging with customers day to day, discussing their service and MOT...

  • Senior Service Advisor

    1 month ago

    Croydon, United Kingdom Jemca Car Group Full time

    **Toyota** are currently offering a new opportunity as a **Senior Service Advisor** to join our business based out of our **Croydon** dealership. This role offers unlimited bonus opportunity as well as excellent progression. As a **Senior Service Advisor,** you will be responsible for the daily activities of the front of house service team. With great...

  • Senior Service Advisor

    4 weeks ago

    Croydon, United Kingdom Matt Burton Full time

    Our Client, a leading car manufacturer are currently looking for a SeniorService Advisor to join their business based out of their Croydon Dealership. This role offers unlimited bonus opportunity and great progression opportunity’s.As a SeniorService Advisor, you are responsible for engaging with customers day to day, discussing their service and MOT...

  • Service Advisor

    1 month ago

    Croydon, United Kingdom EQ Recruit Full time

    We have an outstanding opportunity for an extremely professional, dedicated and successful Automotive Service Advisor to join our client’s award winning, multi franchise, aftersales department based in Croydon as Senior Service Advisor. We are looking to recruit someone with a strong and stable career in the automotive industry within the service advisor...

  • Service Advisor

    1 month ago

    Croydon, United Kingdom Prima Ardelle > Motor & Automotive > South East Full time

    **ARE YOU AN EXPERIENCED SERVICE ADVISOR?** **EXCITING OPPORTUNITY WITHIN A MAIN LEADING CAR DEALERSHIP** **COMPETITIVE BASIC SALARY UP TO £28,000+ D.O.E + OTE £37,500K** **NO WEEKENDS** My client a main dealer in Croydon who provides excellent further career progression? My client, is seeking a Service Advisor to join their existing team within their...

  • Service Advisor

    4 weeks ago

    Croydon, Greater London, United Kingdom Perfect Placement Full time

    Service Advisor - Up to **£27,000 basic salary** + OTE Circa **£34,000** - Monday to Friday with Saturday mornings on a rota We are currently representing an Automotive well-established Main Dealer in the Croydon area seeking a Service Advisor to join their busy Service Department. Our client is looking for a high-performing individual who can deliver...

  • Service Advisor

    4 weeks ago

    Croydon, United Kingdom Perfect Placement Full time

    Service Advisor Hours: 8am - 6.00pm Monday - Friday only Pay: £28k - £29k Basic DOE + £6k OTEWe are currently advertising on behalf of an Automotive well-established Motor Trade Dealership Group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area. Our Motor Trade Client is seeking a Service...

  • Service Advisor

    7 days ago

    Croydon, United Kingdom Perfect Placement Full time

    Service Advisor Based in Croydon Pay: Up to £33,707 Basic Salary + Bonus (£38.4k OTE) Hours: 8am - 6pm with 1 in 3 Saturday mornings on a rotaWe are currently advertising on behalf of an Automotive successful main dealer group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area. Our Motor...

  • Service Advisor

    4 days ago

    Croydon, United Kingdom Perfect Placement Full time

    Service Advisor Location: Croydon, Surrey Hours: 8am – 6pm, Monday to Friday (1-hour lunch break) Pay: Up to £30k Basic + £12k OTE with Bonuses for customer satisfaction and upselling of services and additional productsWe are currently advertising on behalf of an Automotive reputable car dealership who are currently recruiting for a Service Advisor to...

  • Service Advisor

    4 weeks ago

    Croydon, United Kingdom Perfect Placement Full time

    Service AdvisorHours: 8am - 6.00pm Monday - Friday onlyPay: £28k - £29k Basic DOE + £6k OTEWe are currently advertising on behalf of an Automotive well-established Motor Trade Dealership Group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area.Our Motor Trade Client is seeking a Service...

  • Service Advisor

    2 weeks ago

    Croydon, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - Up To £34,000 OTE - £38,5000 Location - Croydon Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer...

  • Service Advisor

    2 weeks ago

    Croydon, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - Up To £34,000 OTE - £38,5000 Location - Croydon Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer...

  • Service Advisor

    2 days ago

    Croydon, United Kingdom Perfect Placement Full time

    Service AdvisorLocation: Croydon, Surrey Hours: 8am – 6pm, Monday to Friday (1-hour lunch break)Pay: Up to £30k Basic + £12k OTE with Bonuses for customer satisfaction and upselling of services and additional productsWe are currently advertising on behalf of an Automotive reputable car dealership who are currently recruiting for a Service Advisor to...

  • Service Advisor

    4 weeks ago

    Croydon, United Kingdom Perfect Placement Full time

    Service AdvisorHours: 8am - 6.00pm Monday - Friday onlyPay: £28k - £29k Basic DOE + £6k OTEWe are currently advertising on behalf of an Automotive well-established Motor Trade Dealership Group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area.Our Motor Trade Client is seeking a Service...

  • Service Advisor

    7 days ago

    Croydon, United Kingdom Perfect Placement Full time

    Service AdvisorBased in CroydonPay: Up to £33,707 Basic Salary + Bonus (£38.4k OTE)Hours: 8am - 6pm with 1 in 3 Saturday mornings on a rotaWe are currently advertising on behalf of an Automotive successful main dealer group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area.Our Motor Trade...

  • Service Advisor

    4 weeks ago

    Croydon, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Hours: 8am - 6.00pm Monday - Friday onlyPay: £28k - £29k Basic DOE + £6k OTE We are currently advertising on behalf of an Automotive well-established Motor Trade Dealership Group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area.Our Motor Trade Client is seeking a Service...

  • Service Advisor

    4 weeks ago

    Croydon, United Kingdom Perfect Placement Full time

    Service AdvisorHours: 8am - 6.00pm Monday - Friday onlyPay: £28k - £29k Basic DOE + £6k OTEWe are currently advertising on behalf of an Automotive well-established Motor Trade Dealership Group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area.Our Motor Trade Client is seeking a Service...

  • Service Advisor

    4 days ago

    Croydon, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary & OTE - £38,000+ Hours - Monday - Friday 8am till 6pm Location - Croydon Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst...