Customer Service Assistant

7 months ago

Warminster, United Kingdom Haine and Smith Full time

**Customer Service Assistant (Optical Advisor)**

The position of Optical Advisor is one which is both varied and rewarding. Our Optical Advisors are a vital link between our patients and professional staff and might best be described as ‘the face of Haine & Smith’, since they are usually the first point of contact for visitors to the practice.

**Main Responsibilities**
- Reception work such as greeting patients, scheduling appointments, sending letters and invoices on behalf of our professional staff.
- Performing routine checks on patients’ eyes as a preliminary part of their eye examination and advising new contact lens patients how to handle and look after their lenses.
- Carrying out minor repairs and adjustments to spectacle frames and providing advice on frame styling when requested.
- General administration such as balancing the till, banking, processing invoices and NHS payments and preparing end of day/weekly reports.
- Responsible for the day to day appearance of the practice, maintaining a high level of housekeeping at all times, i.e. merchandising displays, cleaning, stock control.
- Above all, looking after our patients in a friendly, compassionate yet professional way and to give them the high level of care that we have built our reputation on.
- You may also have the opportunity to progress to dispensing spectacles with further training.

**Personal Specification - Skills, Knowledge and Experience**
- No previous optical experience is required, you will be provided with full training.
- Experience of delivering exceptional customer service, in a professional but friendly manner in a previous job or work experience.
- A strong background in customer service and commitment to customer care
- Confidence in dealing with people, with the ability to quickly and easily build rapport and relationships with patients and practice teams
- To be able to communicate clearly and concisely, without using jargon or technical language
- Excellent verbal and written communication skills
- Listening skills, to ensure you're giving the customer the best advice
- Sales experience, and the ability to inspire customer loyalty
- Good commercial awareness
- Teamworking skills, and the ability to lead and motivate staff
- A flexible approach to work and the ability to adapt to change
- Self-motivation
- Attention to detail.
- The ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion
- Positive and outgoing
- Flexibility - able to be flexible on days worked and providing cover to other practices
- Well-presented and professional

Pay: Up to £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Store discount

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: WARM/OA

  • Customer Service Assistant

    7 months ago

    Warminster, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant - Nights **Location**:Warminster, BA12 6AQ **Hours**:Part-Time Hours Available **Hourly Rate**: £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift).** **What’s...

  • Customer Service Assistant

    7 months ago

    Warminster, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Warminster, BA12 9BJ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistant

    6 months ago

    Warminster, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Warminster, BA12 6AQ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express **Transport Required - Located off the A303** We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer...

  • Customer Service Assistant

    7 months ago

    Warminster, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Warminster, BA12 6AQ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express **Transport Required - Located off the A303** We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer...

  • Customer Service Assistant

    6 months ago

    Warminster, United Kingdom ASDA EXPRESS Full time

    **Role**:Customer Service Assistant **Location**:Warminster, BA12 9BJ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistant

    3 hours ago

    Warminster, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Warminster, BA12 6AQ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    6 months ago

    Warminster, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Warminster, BA12 6AQ **Hours**: Part-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group Transport Required We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...

  • Customer Service Assistant- Bp

    7 months ago

    Warminster, United Kingdom Moto Full time

    **Address**:Warminster Services, A36 Bypass, Bath Road, Warminster, Wiltshire BA12 7RU** **£10.97 per hour** Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as...

  • Customer Service Representative

    2 days ago

    Warminster, Wiltshire, United Kingdom Starbucks Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team as a Barista at Starbucks. As a key member of our team, you will be responsible for delivering an exceptional customer experience by providing fast, efficient service and preparing high-quality beverages. About the RoleThis is a Part-Time position with 16 hours available per...

  • Customer Assistant

    7 months ago

    Warminster, United Kingdom Lidl Full time

    Part Time Summary We are looking for people to join our team on 20 - 25hr contracts on our: Early shifts: starting from 05:00am Late Shifts: finishing between 22:30pm - 23:00pm £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in....

  • Customer Service Advisor

    7 months ago

    Warminster, United Kingdom TMTI Ltd Full time

    You will be the first point of contact for our clients’ customers helping them either over the phone and via other electronic formats with their queries regarding electronic devices, white goods and furniture. The range of products that we support is quite diverse ranging from televisions, microwaves, audio equipment, washing machines, furniture and much,...

  • Customer Service Advisor

    19 hours ago

    Warminster, United Kingdom TMTI Ltd Full time

    You will be the first point of contact for our clients’ customers helping them either over the phone or via other electronic formats with their queries regarding electronic devices, white goods and furniture. The range of products that we support is quite diverse ranging from televisions, microwaves, audio equipment, washing machines, furniture and much,...

  • Customer Assistant

    7 months ago

    Warminster, United Kingdom Lidl Full time

    Night Shift Summary £12.40 - £16.50 per hour | 40 hour contract | Nights shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...

  • Food Service Assistant

    4 weeks ago

    Warminster, Wiltshire, United Kingdom Compass UK & Ireland Careers Full time

    We are looking for a highly skilled Food Service Assistant to join our team at Compass UK & Ireland Careers. As a key member of the team, you will be responsible for preparing and serving high-quality food to our clients and customers.The ideal candidate will have an excellent understanding of food safety and hygiene practices and be able to work under...

  • Sales and Service Assistant

    3 weeks ago

    Warminster, Wiltshire, United Kingdom Card Factory Full time

    About UsCard Factory is a leading retailer of greetings cards, gifts, and party accessories. We are committed to delivering an exceptional customer experience and creating a fun and engaging work environment for our employees.Job DescriptionWe are looking for a CUSTOMER ENGAGEMENT SPECIALIST to join our team! As a key member of our sales floor team, you will...

  • Customer Service Manager

    2 weeks ago

    Warminster, Wiltshire, United Kingdom Starbucks Full time

    Job Description:As a Customer Service Manager at Starbucks in Warminster, you will be responsible for delivering exceptional customer experiences and leading the store team to achieve sales and customer satisfaction targets. This is an exciting opportunity to develop your leadership skills and contribute to the success of our business.Your Key...

  • Customer Service Coordinator

    7 days ago

    Warminster, Wiltshire, United Kingdom Travail Employment Group Full time

    Join Our Team!We are currently seeking an exceptional Administration Assistant to join our team at the Travail Employment Group Ltd. As a valued member of our team, you will play a critical role in supporting the Office Manager and various departments across the business.About the RoleThis is an excellent opportunity for individuals who enjoy working in a...

  • Customer Service Representative

    1 week ago

    Warminster, Wiltshire, United Kingdom Starbucks Full time

    About the Role">This part-time Barista role is ideal for someone who is reliable, dedicated, and enjoys working in a fun and dynamic team environment.We offer excellent training to help you succeed in this role and take pride in providing opportunities for growth and development within our company.Key Responsibilities:Provide exceptional customer service and...

  • Customer Service Advisor

    6 months ago

    Warminster, United Kingdom Razor Consulting - Business Management Full time

    **About us** Razor Consulting - Business Management are operating as a Recruitment Business and this posting is made on behalf of our client. Our client are a small, family-run business who design, import and sell wooden furniture and home accessories to residential customers, both in-store and across the UK via our website. Training on company software...

  • Dining Services Assistant

    3 weeks ago

    Warminster, Wiltshire, United Kingdom Sodexo Full time

    Estimated Salary: £20,000 - £22,000 per annumSodexo is a leading service provider in 55 countries, serving over 100 million consumers daily. As a Dining Services Assistant, you will be part of a dynamic team that delivers exceptional food and beverage experiences.Your key responsibilities will include interacting with customers in the serving, retail, and...