Showroom Administrator

7 months ago

Cheltenham, United Kingdom Schmidt Full time

**80 years of growth**

Schmidt is Europe’s leading kitchen and interior solutions brand with 500 showrooms globally—but we’re proud to remain family-owned and run, with our founder Hubert Schmidt’s grandchildren now leading the company. With no shareholders to answer to, our people are our priority—our customers, dealers, and employees. That outlook comes through in everything we do.

Being a Schmidt Showroom Administrator is a rich and rewarding role - and a broad one. You’ll oversee the administration side of the customer journey and all the tasks and actions that lead to a successful customer project delivery to make your showroom a success story.
- Support: You’ll support the designers during the customer sales journey as the point of reference on queries related to supplier lead times, delivery planning, and installation team coordination to deliver the customer projects within their schedule.
- Project Coordinator: You’ll act as an internal and external point of contact for all project administration elements for every customer project, liaising with the relevant suppliers, logistics, and installation partners to name a few.
- Operations: You’ll set up internal systems and processes, oversee compliance with organisational procedures and ensure the profitability of the showroom. You’ll make certain your showroom constantly meets the high Schmidt standards - and is a proud representative of our trusted brand.

Our Showroom Administrators are valued members of every Schmidt showroom and one of the reasons why the showroom feels like Schmidt, with a strong family spirit and values. You are the reason for our customers’ success; your team’s success; our success.

**Who makes a great Schmidt Showroom Administrator?**

You’re a **fantastic organiser** with **great communication skills**. You make coming to work a joy for your team - and help make working with Schmidt a joy for our customers.

Experience in retail sales is great but not necessary. We can teach you how our business works and about our cool products. But you do need some essential skills to thrive:

- Experience in a customer-facing administrative role
- Excellent IT skills (we’ll train you on our internal systems)
- Good accounting knowledge (you’re good with numbers)
- Extremely well organised and reliable
- Able to pre-empt problems and take the initiative to solve them
- A great listener and empathiser
- Enjoy working in a team—and people like working with you
- A relentlessly helpful, go-the-extra-mile mindset
- Are enthusiastic and positive

Schmidt is known not only for our high-quality products but the high-quality experience we give our customers. People who thrive here are excited to make each and every customer feel special — and the customer's journey starts with _you._

**Are you ready to bring customers’ dreams to life? We’d love to hear from you.**

**Become a **Schmidt Showroom Administrator **and make everyone’s day brighter**

A Schmidt Showroom Administrator is the oil that makes the engine run smoothly. You are the central pillar of the showroom, working with customers, suppliers, fitters, and your team to keep operations organised, efficient, and the showroom looking its best.

You set the tone for customers’ and your team’s interaction with Schmidt. You are the person who makes sure people have a great day

**Why be a showroom administrator with Schmidt?**
- Competitive salary and benefits
- Varied role in a fast-paced retail sales environment
- A close-knit showroom team
- Family-run global brand with a caring culture
- Global mobility opportunities across nearly 500 showrooms
- Personalised training opportunities to grow your career
- Career progression opportunities

At Schmidt Cheltenham we are known for our personalised and value-added customer service.

We offer free staff parking directly in front of the showroom.

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