Luxury Sales Advisor

3 weeks ago

London, United Kingdom Tate Full time

Our client a leading Swiss manufacturer in watches and jewellery are looking for an experienced, enthusiastic Assistant Retail Accountant to join their successful and outgoing team.

**Paying £28,000 with £3,500- 7,000 bonus**

**Main Function**

To provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and Boutique objectives.

**Key Responsibilities**

**Sales**
- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.

**Security**
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
- Follow airport security checks, where necessary, and all BAA/Heathrow guidelines.

**Cash Handling/Payment Transactions**
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credits cards and international currency.

**Care of the Store**
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and Safety aware.
- Good Visual Merchandising standards.

**Communication**
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Can present, and conduct, themselves in a professional manner to both customers and colleagues.
- Can deal with international customers and familiar with their customs and culture.
- Can communicate clearly to consumers and colleagues.

**Product Knowledge**
- Attend regular training days.
- Be able to deliver good product knowledge to our customers.

**Key Skills**
- Experience in the Retail Industry at a sales advisor level.
- Preferably from a watch/jewellery, or prestige retail back ground.
- Must have an understanding of luxury retail.
- Must enjoy their work and have a natural passion for OMEGA, watches in general, or selling in a luxury retailer.

**Preferred**
- Have experience in the luxury market.
- Have experience with luxury watches or jewellery.
- Be accommodating to shifts, longer trading hours and staying late for VIP's etc.
- Have experience dealing with international customers.
- Ability to communicate in other languages for example, Mandarin or Arabic.

Tate is acting as an Employment Business in relation to this vacancy.

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