Service Lead

6 months ago


Haverhill, United Kingdom The Papworth Trust Full time

**About us**:
Papworth Trust are a leading disability charity. Our vision is a world where disabled people are seen for who they are, and our mission is for disabled people to have equality, choice and independence. We are looking for a compassionate Service Lead to oversee the day to day management of a supported living/outreach service for six adults with learning disabilities, epilepsy and autism.

Female applicants only, due to the needs of our customers and as a genuine occupational requirement..

**Key description of the role**:
This a rewarding role where you can have a positive impact on our customers lifestyles and opportunities. You will be supported by the Registered Manager, along with a team of excellent Support Workers.

The Role

You’ll be supporting the Registered Manager to deliver a high quality care and support service to our customers. Leading and motivating a small team of Support Workers, you will line manage the team, oversee the rota, complete risk assessments and audits, and engage with our customers, their families and external professionals to ensure their support plans continue to reflect their needs and aspirations.

You will be working or have worked in a similar role, and will have experience of working with adults with a disability and of working in a CQC regulated service. You will have line management experience and be comfortable leading by example. Working within professional boundaries and demonstrating our values are really important, as is the ability to develop good working relationships with colleagues, customers and wider, team working and great communication skills.

The role is predominantly working Monday to Friday, however there will be a requirement to be available, within reason, outside these hours to meet the needs of our customers, team and services; including on-call duties.

**What you’ll get in return**:
**What you’ll get in return**:

- 28 days holiday including bank holidays
- Inclusive employee assistance and wellbeing support
- A comprehensive induction, access to ongoing training and learning and development opportunities, including qualifications
- Company sick pay
- Choice of 2 pension schemes with an enhanced employer contribution
- Opportunities to recognise and be recognised and rewarded with our Values in Practice reward and recognition scheme
- Cycle to Work scheme
- The chance to have your voice heard as part of our employee forum and colleague experience group

Interested? You can find out more about the Papworth Trust, our values and what we do here Papworth Trust - Home. If you would like to have an informal chat about the role please contact Sharon Cook, Registered Manager on 01473 211671we’d love to hear from you.

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: £24,397.50 per year

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme
- Free parking
- Referral programme
- Store discount
- UK visa sponsorship

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Haverhill: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person


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