Junior Implementation Specialist

2 weeks ago


Bristol, United Kingdom Sabio Group Full time

Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.- Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration. As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality. We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.- We are currently looking for a passionate and enthusiastic
- ** Junior Implementation Specialist** to join our Professional Services implementation team.- We look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours You will play an important role in driving change within our business, joining a department that is growing every day.-
- Many of the deliverables in this role will be conducted remotely however occasional visits to client site locations throughout the UK, EMEA and APAC will be needed, therefore the role is global in nature hence mobility and flexibility being important.Key Responsibilities
- Undertake implementation and configuration of different solutions to functional and technical design specifications
- Undertake Administration tasks over to Customer requirements to ensure they are getting the most from their platform.
- Support design workshops and help document solutions
- Play a support role in customer go lives
- Enhance teamwork through knowledge sharing, technical process improvement and problem solving.

Skills Knowledge and Expertise

Essential- Educated to a degree level
- Understanding of IT fundamentals
- Teamwork and Customer care oriented. Constantly researching for innovate solutions for our client’s problems.
- Good organisational and communication skills
- Beneficial- Knowledge of Contact Centre operations
- Knowledge of Operating Systems
- Knowledge of Networking
- Software and solution troubleshooting experience
- Awareness of Contact Centre industry trends, both operational and technical

**Benefits**:

- This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.**Benefits may include**
- Pension Scheme
- Remote/Flexible work
- Life insurance
- Private health and dental care
- Cycle to work
- 28 days paid holiday a year
- (this includes three Sabio days)
- LinkedIn Learning
- Plus many more
- _Benefits are dependant on your base location.)_

**The Small Print**
- Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). _
**_Sabio Group are unable to offer sponsorship on any roles advertised._**

About Sabio Group

**THE DIGITAL CX TRANSFORMATION COMPANY**

Why Sabio?
We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.



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