Post Graduate Research Student Administrator

3 weeks ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
To provide high level administrative support in the School of Health & Wellbeing a cross-College School spanning the Colleges of Medical, Veterinary and Life Sciences and Social Sciences [380 staff], with sole responsibility for managing the processes and procedures relating to Postgraduate Research [PGR students] [152 ftes]. Ensuring an excellent service and experience for PGR students, PGR applicants and staff and ensuring the overall smooth running for SHW.

**Main Duties and Responsibilities**-2. Ensure proactive support for new PGR students within SHW, giving advice to students and supervisors on a variety of issues from registration, Tier 4 compliance, as well as School processes and procedures. Assisting students with their time here at Glasgow to provide the best service and student experience. Provide pastoral care, advice and support to PGR students on all student matters, managing cases sensitively and confidentially to resolution.
3. Manage and co-ordinate the Tier 4 compliance process for PGR students in SHW. Ensure that both supervisors and students are aware of the responsibilities placed on them and the University by UKVI. For academics this includes recording regular meetings with their students in our local system to evidence engagement with their studies. Monitor and highlight any issues with non-compliance, taking actions to address this or escalating appropriately.
4. Manage and coordinate the annual progression process for PGR students, ensuring this process is managed effectively; data is accurate, maintained and captured within timescales required and any disparities resolved timeously.
6. Responsible for gathering all details of funding, stipend and tuition fees to collate and send to Financial Aid team in advance of students start date
8. Full administration support for SHW PGR Committee, Clerking and contributing to the PGR Committee, providing advice and support. Analyse completion data, funding sources to record for/report to the SHW Research Committee and Graduate School.
10. To undertake other administrative tasks as requested by the Director of School, Head of Professional Services, PGR convenors and Research Student Committee.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge and Qualifications**

**Essential**
A1 SCQF Level 7 [HND, SVQ Level 3] or equivalent and relevant work experience.
A2 Detailed knowledge and understanding of and ability to interpret and implement University policies, processes, systems and regulations.
A3 Detailed knowledge of Microsoft Office.

**Desirable**
B1 Knowledge of University structure and systems.
B2 Knowledge of University regulations and external funder regulations relevant to PGR.
B3 Knowledge of My Campus or other student record systems.
B4 Knowledge of Agresso or other similar finance systems.
B5 Knowledge of T4 or similar web content management system.

**Skills**

**Essential**
C1 Excellent planning, organisation and negotiation skills.
C2 Excellent interpersonal and communications and presentation skills and ability to use these when dealing with staff and students at all levels.
C3 Able to deliver high levels of accuracy, attention to detail and professionalism at all times.
C4 Ability to use tact, diplomacy and discretion and deal with students and staff.
C5 Excellent analytical and problem solving skills.
C6 Commitment to continuous improvement.
C7 Ability to listen to and understand customer needs.
C8 Extensive IT skills and the willingness to learn new IT software.

**Desirable**
D1 Experience of budgeting
D2 Knowledge of developing and maintain databases.

**Experience**

**Essential**
E1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression within the role/similar role.
E2 Proven administrative experience, including clerking Committees.
E3 Experience and ability to understand and interpret service requirements.

**Desirable**:

F1 Relevant experience of a Higher or Further Education environment.
F2 Experience of providing guidance/pastoral care.
F3 Experience of working with University IT Systems.
F4 Experience working with international students.
F5 Experience of monitoring financial budgets and expenditure, reconciling spend and identifying/resolving discrepancies.
F6 Knowledge of University PGR procedures.
F7 Knowledge of funder regulations relating to PGR.

**Terms and Conditions**
Salary will be Grade 5, £23,715 - £27,929 per annum pro rata.
This post is part-time (21 hours per week), and open ended with funding available until December 2023 in the first instance.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed

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