Housing Hub Co-ordinator
4 weeks ago
Housing Hub Co-ordinator based in Birmingham and the rate is £17.06ph PAYE
This is a full time role working on a temporary contract.
Employer Reference: 392382
We have an exciting opportunity for someone to join our recently formed Housing Hub team. The main duties of the role will be:
- To manage a team of officers delivering frontline services to customers, ensuring this is planned and delivered effectively.
- To support continuous improvement initiatives to identify avoidable contact and resolve enquiries at first point of contact
- To ensure high performance by undertaking quality monitoring and performance reviews
- To respond to challenging or complex customer enquiries
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
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