Customer Service Admin

3 days ago


Bristol, United Kingdom Pertemps Bristol Commercial Full time

Our award-winning, leading client within the automotive industry have a fantastic opportunity for an Inbound Customer Service Administrator to join their friendly inbound Customer Service team on a permanent full-time basis The location is close to centralBristol with bike storage if you choose to cycle. The office is close to bus links and just a 5-10-minute walk from Temple Meads.
This role is immediately available
Benefits:

- £20,000 - £23,000 per annum depending on experience
- Company pension scheme
- Free parking onsite
- Secure bike storage
- Outside of the congestion charge zone
- Possibility of hybrid working after training

The shift requirements:

- Monday to Friday working 8:30 am - 17:00pm with 3 shifts a month working 9:30am - 18:00pm.
- You will also only be required to work approx. 1 Saturday per month, and you would receive days off in lieu when you do.
- All team members will be working 2 bank holidays per year (dates will be agreed with the individual)

The Key duties of the Customer Service Administrator role will include:

- Answering incoming customer enquiries and incoming sales enquiries and recording details onto the internal system.
- Answering incoming customer complaints and recording details of the issue.
- Liaising directly via the telephone with branch staff (including managers and duty engineers) to ensure call out work is properly addressed.
- Maintaining contact with customers and updating them with scheduling information.
- Complete bookings over the telephone.
- Review Jobs booked at source ensuring they are parts checked, authorised, or validated before appointment date.
- Complete and submit insurance authorisation requests direct to the Insurance company or relevant Insurance team as required
- Ensure job notes are factual, concise, and up to date
- Database updating

Ideal Customer Service Administrator:

- Experience in the customer service industry
- Strong levels of accuracy, attention to detail & computer literacy with an upbeat and positive approach
- The ability to work well under pressure remaining customer orientated and professional.
- You will need to be team orientated
- Excellent communication skills
- Accurate data input

If you have any further questions, please call Lucy or Chloe at the Bristol Commercial branch.


  • Customer Service Admin

    6 months ago


    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Position: Customer Service Administrator** **Location: Central Bristol** **Start Date: Immediate** **Duration: 2-4 Months** **Working Hours: Mon-Fri, 9:00 AM - 5:00 PM** **Hourly Rate: £12.00PH** **About the Role**: - Answer customer calls for new claims with precision.- Record essential details accurately in our system.- Follow a...


  • Bristol, United Kingdom Adore Recruitment Full time

    **Job type: Customer Service/Admin Assistant** **Location: Avonmouth** **Salary: £16,000 - £18,000 (Negotiable DOE)** **Position Type: Permanent** **Sector: Customer Service/Admin** **Job Reference: SN941623** Are you a confident, proactive and organised individual looking to take the first step in really excelling within your career within Customer...

  • Part Time Admin

    7 months ago


    Bristol, United Kingdom GT Bathroom & Boilers Ltd Full time

    We are looking for a bright & confident person that is looking for a future in Admin & Customer Service. You will have many responsibility’s & work along side a small team in our Bathroom & Kitchen Showroom in Coalpit Heath, Bristol. This is a great opportunity for someone that wants to work in this field & grow with our business, if you feel this...


  • Bristol, United Kingdom Lucy Bristow Appointments Full time

    **Customer Service Executive** **Clevedon, Bristol** **Salary £23,000 - £25,000** **Hybrid working (3 days per week in the office)** This is a really exciting opportunity to join a dynamic team within a privately owned company in the aviation sector. The role involves developing and growing the already well-established business delivering their...

  • Admin Officer

    7 months ago


    Bristol, United Kingdom Brook Street Full time

    **Temporary admin officer vacancies at Bristol Civil Justice Court £11.88 per hour to start ASAP** Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Temporary admin officer positions until...

  • Admin Officer

    6 months ago


    Bristol, United Kingdom Brook Street Full time

    **Temporary admin officer vacancy at Bristol Civil Justice Court £11.88 per hour to start ASAP** Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Temporary admin officer position until 04/09/24...

  • Admin Officer

    7 months ago


    Bristol, United Kingdom Brook Street Full time

    **Temporary admin officer vacancies at Bristol Civil Justice Court £11.88 per hour to start ASAP** Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Temporary admin officer positions for 6 months...

  • Admin Officer

    7 months ago


    Bristol, United Kingdom Brook Street Full time

    **Temporary admin officer vacancy at Bristol Civil Justice Court £11.88 per hour to start ASAP** Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Temporary admin officer position for 6 months to...


  • Bristol, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 043313336**£12 Per Hour** - Full Time**Temporary** **Bristol, Bristol** **Customer Service And Call Centre** **Job Description**: **Summer Work** **Position: Customer Service Administrator** **Location: Central Bristol** **Start Date: Immediate** **Duration: 2-4 Months** **Working Hours: Mon-Fri, 9:00 AM - 5:00...


  • Bristol, United Kingdom Pertemps Bristol Commercial Full time

    Our award-winning, leading client within the automotive industry have a fantastic opportunity for an Inbound Customer Service Administrator to join their friendly inbound call centre on a permanent full-time basis! The location is close to central Bristolwith bike storage if you choose to cycle. The office is close to bus links and just a 5-10-minute walk...

  • Admin Assistant

    2 days ago


    Bristol, United Kingdom SYNETIQ Full time

    **Admin Assistant** SYNETIQ, an IAA company is a leading global marketplace connecting vehicle buyers and sellers. Leveraging leading-edge technology and focusing on innovation, IAA’s unique multichannel platform globally processes more than 2.5 million vehicles annually. Headquartered in Westchester, IL, and quoted on the NYSE, IAA has over 3,600...


  • Bristol, United Kingdom The Recruitment Co Full time

    We are recruiting for experienced admin and customer service professional to join an existing team on an NHS campaign. We are looking for someone with strong customer service skills who can deal with a high volume of calls or webforms whilst providing a high level of accuracy of information to Suppliers with a right first-time approach. We want someone who...

  • Planner/admin

    4 days ago


    Bristol, United Kingdom Resourcing Group Full time

    Admin Planner Bristol Monday to Friday 8am - 5pm £12.50 per hour (£26,520) rising to £13.50 (£28,080) Admin planner required for a fast-paced Repairs & Maintenance company based in Bristol. The successful applicant will providing clients with office support to make appointments for a team of mobile engineers to carry out reactive maintenance and...


  • Bristol, United Kingdom SMH PRODUCTS LTD Full time

    **About our Company** With over 30 years experience in the decontamination industry, we are currently seeking an Customer Service Advisor to join our busy Bristol Branch. We value hard work and offer real opportunities for growth and development. This is a varied role which incorporates elements of both admin and sales, it would be excellent for an...


  • Bristol, United Kingdom SMH PRODUCTS LTD Full time

    **About our Company** With over 30 years experience in the decontamination industry, we are currently seeking an Customer Service Advisor to join our busy Bristol Branch. We value hard work and offer real opportunities for growth and development. This is a varied role which incorporates elements of both admin and sales, it would be excellent for an...

  • Admin Assistant

    1 day ago


    Bristol, United Kingdom SYNETIQ Full time

    **Admin Assistant** SYNETIQ, an IAA company is a leading global marketplace connecting vehicle buyers and sellers. Leveraging leading-edge technology and focusing on innovation, IAA’s unique multichannel platform globally processes more than 2.5 million vehicles annually. Headquartered in Westchester, IL, and quoted on the NYSE, IAA has over 3,600...

  • Admin Co-ordinator

    5 days ago


    Bristol, United Kingdom Pertemps Bristol Commercial Full time

    I am currently looking for an Admin Co-ordinator £23,000 - £26,000 per annum to join a well-respected firm based in Hengrove. **Job Details of the Admin Co-ordinator**: The Admin Co-ordinator will work within the Aftersales team to co-ordinate shipping of spares orders, projects and new machinery. Reporting to the Customer services team leader, this is a...

  • Admin Assistant

    6 days ago


    Bristol, United Kingdom SYNETIQ Full time

    **Admin Assistant** SYNETIQ, an IAA company is a leading global marketplace connecting vehicle buyers and sellers. Leveraging leading-edge technology and focusing on innovation, IAA’s unique multichannel platform globally processes more than 2.5 million vehicles annually. Headquartered in Westchester, IL, and quoted on the NYSE, IAA has over 3,600...


  • Bristol, United Kingdom BAC Fire & Security Ltd Full time

    The daily tasks will include: - Taking Customer service calls - Booking in work for engineers and scheduling - Ordering parts and checking goods in - Other general admin duties **Job Types**: Full-time, Permanent **Salary**: £18,000.00-£24,000.00 per year **Benefits**: - On-site parking Schedule: - 8 hour shift COVID-19 considerations: BAC follow all...

  • Admin Officer

    7 months ago


    Bristol, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 355710**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- MoJ Grade AO**Contract type**: - Permanent - Fixed term**Length of employment**: - For a period Up to 4 Months & 6 Months**Type of role**: - Operational Delivery**Working...