Part Time Administrator

1 week ago


Swindon, United Kingdom Swindon Music Co-Operative Full time

**Swindon Music Co-operative**
- A company limited by guarantee in England & Wales No. 3534393_

Post: Part Time Administrator

**Salary**: £18,520 (pro rata)

Contract: Part time - 12 hours per week (flexible day time working hours)

Reporting to: Office Manager

**Purpose of job**:
Our small but busy office is looking for an extra pair of hands to support the Office Manager in the operational and administrative management of the company.

**Key Tasks and Responsibilities**

**Customer service**:

- Keep an accurate record of phone calls and action required, updating systems as appropriate
- Participate fully in finding solutions to customer queries and assist in the delivery of the solution to the satisfaction of both the customer, Teacher and the Co-operative.

**Administration**:

- Prepare and issue support documentation for teachers e.g., termly registers.
- Assist the Office Manager in any additional administrative tasks as required.
- Creation and maintenance of Pupil and Teacher Database
- Looking after marketing and social media pages

This job description is intended as a general guide to the duties attached to the post and is not an inflexible specification. It may therefore be altered from time to time to reflect the changing needs of the company, always in consultation with the post-holder. You will be required to complete Safeguarding training and an enhanced DBS check upon acceptance of the role if applicable.

**Personnel Specification**

**Essential**
- Minimum of 2 years’ experience in administration//customer services environment
- High level of computer skills, particularly Microsoft Word, Excel and Outlook
- A self-motivator with the confidence to work independently and under pressure
- A commitment to provide a high quality service
- A systematic, accurate and methodical approach to work
- Good communication skills
- Flexibility and ability to multi-task
- Patience, tenacity and a sense of humor
- Keen eye for detail and an organized approach to tasks and record keep

**Job Type**: Part-time
Part-time hours: 12 per week

**Salary**: £18,520.00 per year

**Benefits**:

- Flexitime
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday

COVID-19 considerations:
No

Ability to commute/relocate:

- Swindon, SN1 3BU: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Swindon, SN1 3BU

Reference ID: ADMIN12
Expected start date: 21/02/2023



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