Receptionist

4 months ago


StokeonTrent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

We are looking for a full time Receptionist to support the Greenfields Community Mental Health Team.

If you want to be part of a dynamic team who are supportive, then this is the post for you.

The service is open Monday to Friday, 9:00am to 5:00pm.

Receive calls to the reception in a courteous and helpful manner, answering incoming calls and transferring callers appropriately and providing non clinical note information as required.

Provide postal services for the Trust including signing and recording of mail, taking of post and franking machine funds. Sorting, franking of mail internally and externally. Including maintenance of the franking machine ensuring any faults are reported to appropriate department or personnel.

Providing and receiving routine information.

Responsible for data entry, text processing or storage of data compiled by others, utilising paper or computer based data entry systems.

The role will require use of VDU equipment for a substantial proportion of time, and does require some keyboard skills and familiarity with Microsoft office.

Our Trust is on an incredible journey of innovation and we’d like you to be part of it.

Our vision is ‘To be Outstanding in all we do and how we do it.’ Our teams pride themselves on compassion, team work and resilience. The Trust supports you by offering a flexible shift system including twilight shifts and compressed hours to support working families and our staff parking is free on all our main sites.

As an employee and representative of the Trust, you are required to demonstrate and uphold the Trust’s Values. These are:
**Proud to CARE**:
Compassionate

Caring with compassion, it’s about how we listen, what we say, what we do.

Approachable

Friendly, welcoming, sharing ideas and being open

Responsible

Taking personal and collective responsibility, being accountable for our actions

Excellent

Striving for the best, for high-quality safe care and continually improving

Understanding of a range of routine work procedures some of which may fall outside of the immediate work area.

Planning and organisation of straightforward tasks, activities or programmes.

Provide advice, or demonstrate own activities or workplace routines to new or less experienced employees in own work area.

The role will require the capacity to make decisions.

Be able to use a computer including Microsoft packages


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