Dialysis Administrator

We are looking for someone to work with the clinical teams and be responsible for the validation of data from CyberREN which is the patient administration system for dialysis patients.

This is an important role as the validation and production of reports informs the contract income which the service receives from the commissioners therefore it is essential that there is a robust system of validation. There are over 5,000 attendances per month across five dialysis sites and in addition there is also a home dialysis service which the Trust manages. There is an income budget of £25 million per annum for the Nephrology directorate, therefore this is an essential and key post within the management team.

We require someone who has good organisation and communication skills, is able to work as part of a team and experience of working with data and information systems.

This is both an exciting and also a challenging development opportunity which will involve working with a number of key stakeholders in a variety of disciplines.

To provide day to day management of CyberREN which is the Dialysis I.T, Patient Administration System (PAS).

To ensure accurate and up-to-date information is needed to support the decisions made for patient care, and the running of the Trust. Reliable and accurate information is also required to support the Public Health England and to meet the needs of Commissioners and NHS England through the CyberREN system.
- Reporting through CyberREN
- Audits through CyberREN
- Providing IT support for the entire department
- Activity reports for billing to commissioners and NHS England

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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- To be the first point of contact for I.T issues and will work closely with the manager and the clinical teams using Cyberen to ensure mutual understanding of all operational issues is maintained at all times.
- Develop and maintain an expert working knowledge of the patient information system (Cyberen and IPM)
- Providing daily IT Support to the department with regards to computers, printers, Cyberen issues when necessary.
- To feedback errors, for example incidental finding of underutilised dialysis capacity. Retrain staff as appropriate if errors are non recurring so that Trust resources are fully utilised in regards to the Cyberen system.
- Participate in supporting the satellite clinics in ensuring that there is accurate data collection in respect of data on Cyberen and I.T. support.
- Ensure clinic proformas completed and randomly check accuracy of proforma.
- Produce full details of clinics held including codes and booking rules on an ad hoc basis.
- Ensure appropriate information forwarded to the Deputy General Manager regarding the impact of cancellations and reductions and produce other cancelled clinic information as required
- To assist the Office Manager in nephrology to manage all activities within the service. This includes the day to day supervision of any teams to ensure a comprehensive and efficient service for patients.
- To liaise with Medical Secretaries, Operational Managers and Consultants as necessary and deal with issues and queries relating to Cyberen activity and the accuracy completion of the data, including input into planning and future adjustments to Cyberen to accuracy and ensure contract income targets are maintained, as and when required.