Community Intervention Officer Rough Sleeper

6 months ago


Middlesbrough, United Kingdom Middlesbrough Council Full time

**Secondments from external agencies would be considered.**

At Middlesbrough, we truly live our values and incorporate them into everything we do.

We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.

This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support and Homelessness, Domestic Abuse, and Substance misuse.

ACT (Accessing Change Together) is an integrated service, which means that lots of support services are working together and using a shared caseload management system. This will make it easier for service users to get access to services they need so they receive the right support and easier for council staff and partner organisations to work together and share information to improve outcomes for service users.

It is recognised that sometimes service users need help in a number of support areas. Working with a multi-disciplinary approach, the teams aim to react quickly to those needs, developing risk assessments and support plans to address those needs appropriately.

The team will work alongside other services including Adult and Children’s Social Care and Public Health, to develop consistent pathways and effective processes.

We have a fixed term opportunity which has become available within ACT (Accessing Change Together) in the Community Interventions team for a post which will provide housing related support to rough sleepers who have been placed in emergency or temporary accommodation or who have secured long term accommodation and need ongoing support to sustain this.

This role will also support some of initiatives with form part of Middlesbrough Council rough sleeper action plan such as rough sleeper sweeps (rota basis) and drop in/ outreach activity.

The post will provide a community-based response with short to medium term advocacy, support and advice delivered via one-to-one structure outreach support and structured group programmes.

The post will work alongside the Housing Solutions Rough Sleeper Officers to provide responsive needs led interventions with service users in order to help service live independently and meet and practical social and emotional needs identified in assessments, or their personalised housing plan.

We are looking for someone who has experience of working effectively with a range of services and have the skills, passion, and resilience to work creatively with service users.

Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate).

New staff joining Middlesbrough can expect a warm welcome from the team, our Director and Chief Executive and full induction process.

**For further information about the opportunity available please speak to Rachel Jenkins, ACT Middlesbrough Lead Officer on 01642 727139 or Jemma Bennett on 01642 728199.**

Telephone**:01642 727088



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